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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We supply limited trait warranty on any subsystem lest stated any other way, including on the entire machinery. Poor craftsmanship and faulty material weaknesses are covered by the trait warranty. We cannot be held responsible for mis-usage or everyday wear and tear of your machinery. Our warranty will for this reason not cover aforesaid. Deterioration can often be repaired that are not covered under guarantee, at minimal cost. Upon request, quotations are gladly vacant.The machine(s) which you are going to purchase, will be requiring a routine service. Investigation and arrangement, common cleaning , as well as standard decrement replacement at a minimal cost are covered within the service plan. It is necessary that your machine(s) is rectified in the equal of twice that period, if you do not service your machine(s) within the recommended service period, or else your service warranty will be invalid and not viable. Meaning, if we preferred that your machine is fixed once every three months, you have to get your machinery improved within every 6 month period or your guarantee will not be efficient.
A Call-out points to to each extent a specialist provides a service at your place. Except when per-approved by management or covered by each of the above mentioned plans, a call-out fee will be required. At the extent of this quotation, for 1 day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for workdays.Accompanying the call-out fee, transport costs to your premises as well as settlement if necessary, are on your account. The arrangements for the specialist to get picked up including sent back are recommend to be carried out by you. If you would choose for us to go to you, the current amount is R 9.95/kilometer multiplied by the traveling distance between our warehouse including your place.Without notice, those charges may differ extent by point, for this reason kindly seek an answer about call out and transport costs beforehandOur maintenance plan is suited for you if you only would like our specialist to take a look at your machine for your tranquility, or if you want to find out if the machine is fitted to work optimally. No fees will be assigned for the experts we supply. Our experts will be able to point out if everything is normal or if an alternative or other maintenance or spare replacement is needed. Sadly, no adjustments or intense labour function will be done during a preservation visit, but a booking can be made for this to be completed at your and our earliest convenience.We give fundamental and/or complete training courses at our training centre for all machinery we sell. When buying your machine, first fundamental entry courses is comprehended in your purchase, nevertheless more promoted training can be purchased after the primary course has been achieved.All our mainline of machinery's are sold with a individual barcode. Therefore your machinery's guarantee report and assistance history will constantly be able to be checked in any manner and at any time on our website or while logged off. By using the barcode we honour our machines guarantee and maintenance. This insures your maximum comfort on both the selling and maintenance of your machines.
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