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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machine, including any subsystem, we only provide restricted characteristic warranty unless stated any other way. Defects as a result of defective materials or poor craftsmanship, are covered by the quality warranty. Common wear and tear or mis-usage of your component is not our fault. Accordingly aforestated shall not be covered by our guarantee. Naturally, deterioration that are not covered under guarantee can usually be repaired at a minimum cost. Quotations are immediately available on request.
Regular service is required by the machinery you are going to buy. Investigation and adjustment, basic cleaning , as well as basic decrement reinstatement at a minimal cost are concealed in the service plan. Your service guarantee will be null and ineffective should you not service your machine in the recommended service or if it is not rectified within the equal of double that period. This is to say, you must get your machine improved in every six month period, if we suggested that your machine is rectified once every 3 months or your guarantee will not be credible.
A Call-out refers to each and every time time a technician provides a service at your property. Except for when accepted by management or concealed by each of the above plans, a call-out cost will be required. At the time of this quotation, 1 specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for weekends including R 9 995.00 for resting days or Public Holidays.Accommodation as well as transport costs to your establishment, accompanying the call-out charge, are on your account if crucial. We recommend that you organize that the technician gets picked up as well as sent back. If you would choose for us to go to you, the existing percentage is R 9.95/kilometer increased by the driving distance between our office and your place.Attentively seek an answer about call out and touring costs in advance as those charges may change point by point without notice.
Our service plan is perfect for you if you simply would like our specialist to take a look at your appliance for peace of mind, or if you want to find out if the machine is adjusted to function optimally. There is no fees for the experts we provide. Our technician will be able to advise if everything is in order or if an back-up or additional servicing or spares restoration is needed. Bookings must be made for repairs or intense labour function to be done at your/our earliest availability as no adjustments or any such labour actions will be carried out during servicing visits.
We provide primary and/or overall training courses via our training centre for all machines we sell. First primary entry courses is enclosed in your machinery investment, but more promoted training can be bought after the fundamental course has been passed.
All our mainline of machines are sold with a particular barcode. Therefore your machinery's assurance data and assistance history will always be able to be checked in any form and at any instant on our website or while logged off. We honour our machinery's assurance and service by using the barcode. This secures your ultimate convenience on both the reselling and servicing of your machinery's.
Seeing that the reference above concerns our brand new model, the highlights, specs and attachments are applicable thereto. Our Sales clerks can be called about any enquirers of the year model recited. You will be designated to obtain a 5% exemption on former models , depending on minor performance or lesser method in which case we do not have the advanced model obtainable.