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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer limited feature guarantee on the entire machinery, including any subsystem lest stated any other way. The characteristic guarantee covers errors by reason of unreliable equipment or poor craftsmanship We cannot be held liable for mis-usage or general wear and tear of your equipment. Accordingly aforestated will not be covered by our warranty. Of course, deterioration that are not covered under guarantee can often be repaired at a minimum cost. Upon inquiry, quotations are immediately accessible.
Regular service is required by the machinery you are going to obtain. Everyday ravages of time restoration at a minimal cost, analyzing and calibration as well as everyday cleaning are included in the service plan. Should you not service your machine(s) within the chosen service period, it is required that your machinery is fixed within the equal of double that period or else your service guarantee will be worthless and void. Meaning that within which case we recommend that your machine is rectified once every three months, it is vital that you get your machinery rectified in every 6 month period or your warranty will not be legit.
Whenever a service is provided at your establishment by a technician, it points to to a call-out. Except when arranged by the company or enclosed by each and every time of the above named plans, a call-out cost will be requested. At the extent of this quotation, one specialist for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays including R 9 995.00 for Sundays or Public Holidays.Along with the call-out fee, transport costs to your premises and settlement if necessary, are on your account. The preparations for the technician to get picked up and sent back are suggested to be carried out by you. If you would wish for us to go to you, the existing rate is R 9.95/km multiplied by the traveling distance between our warehouse as well as your place.Without notice, those charges may change time by point, consequently beneficially seek an answer about call out including touring costs beforehand
Our maintenance plan is suited for you if you just want our specialist to take a look at your machine for your satisfaction, or if you would like to know if the machinery is set to function optimally. We will not charge any cost for the specialist we provide. Our technician will be able to advise whether everything is in order or if an alternative or further assistance or spares reinstatement is needed. During preservation visits no reconstruction or intense labour work will be done and reservations can be made for this to be completed at your and our quickest convenience.
Principal and/or overall training courses are provided at our warehouse for all machinery we sell. When purchasing your machinery, first primary entry courses is included in your investment, however more promoted training can be bought after the principal course has been achieved.
A particular barcode is presented with all our mainline of machinery. You will therefore always be able to review the machinery's guarantee data and servicing history on our database or while logged off - in any manner and at any moment. We value our machinery's warranty and servicing by using the barcode. This ensures your ultimate advantage on both the selling and servicing of your machinery's.
The above reference involves our advanced model, therefore the features, details and attachments are suitable thereto. Attentively analyze from our sales people as to the generation model recited. You will be designated to obtain a 5% allowance on previous models , based on minor achievement or minor method in which case we do not have the brand new model vacant.