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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide constrained feature warranty on the whole machinery, along with any subsystem if not stated otherwise. The trait guarantee covers shortages by reason of unfit equipment or poor craftsmanship We aren't responsible for general wear and tear or misuse of your machine. Our warranty will accordingly not cover aforesaid. Certainly, damages that are not covered under warranty can often be repaired at a minimal cost. Quotations will be gladly available upon appeal.
The machinery you are going to obtain needs a routine service. Everyday ravages of time replacement at a minimal cost, investigation and calibration as well as general cleaning are concealed in the service plan. It is required that your machine(s) is fixed in the equal of double that period, if you do not service your machine(s) within the preferred service period, otherwise your service guarantee will be worthless and not viable. This is to say, you have to get your machine fixed in every 6 month period, if we recommend that your machinery is rectified once every 3 months or your warranty will not be credible.
Anytime a specialist provides a service at your property, it refers to a call-out. Except for when the call-out is covered by each and every time of the above plans or per-approved by the managers, a call-out fee will be requested. At the point of this quotation, one specialist for one day is R 1 499.00 for workdays, R 4 995.00 for Saturdays as well as R 9 995.00 for Sundays or Public Holidays.Transport costs to your place and accommodation if crucial, are on your account, coupled with the call-out cost. The experts necessary preparations to be done to get picked up and sent back, are recommend to be carried out by you. R 9.95/km is the ongoing percentage amplified by the driving distance between your establishment including our premises, should you prefer for us to come to you.Attentively seek an answer about call out and transport costs in advance as those fees may change time by point without notice.
Whether you would like to know whether the machinery is set to function optically, or you only would like our technician to take a look at your appliance for peace of mind, our servicing plan is perfect for you. No fees will be assigned for the specialist we supply. You will be advised by our specialist if an back-up or additional service or spare reinstatement is needed or if everything is in order. Bookings have to be made for adjustments or intense labour work to be done at your/our earliest convenience as no adjustments or any such labour services will be practised during servicing visits.
Our premises offers basic and/or extensive training courses for all machines we sell. More improved training can be obtained after the principal course has been accomplished although first principal entry courses is combined in your machinery purchase.
All our mainline of machines are sold with a particular barcode. Review accordingly you will regularly be able to,in any style and at any term, check the machinery's guarantee information and servicing history on our database or offline. Our machines warranty and service are valued by us using the barcode. This insures your maximal benefit on both the maintenance and resell of your machinery's.