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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machinery, including any subsystem, we only provide limited feature warranty if not stated any other way. Errors as a result of defective components or poor craftsmanship, are covered by the feature warranty. Common wear and tear or mis-usage of your equipment is not our constraint. Aforestated is thus not covered by our guarantee. Damages can regularly be repaired that aren't covered under guarantee, at minimal cost. Quotations will be gladly accessible upon appeal.The machinery which you are going to buy, will be requiring a regular service. Checking and calibration, everyday cleaning , as well as common depletion restoration at a minimum cost are included in the service plan. If you do not service your machine(s) in the chosen service period, it is compulsory that your machine(s) is rectified within the equivalent of twice that period elseways your service warranty will be worthless and void. Meaning, if we preferred that your machinery is improved once every three months, you have to get your machine improved in every six month period or your guarantee will not be valid.
Anytime a service is supplied at your establishment by a specialist, it points to to a call-out. Except for when the call-out is covered by each of the above mentioned plans or arranged by the the company, a call-out cost will be requested. At the extent of this quotation, for one day one technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for working days.Accompanying the call-out charge, travel costs to your premises and settlement if crucial, are on your account. The specialists necessary preparations to be done to get picked up and sent back, are preferred to be carried out by you. The ongoing rate is R 9.95/kilometer increased by the driving distance between our office as well as your establishment, should you recommend for us to travel to you.Without notice, those charges may differ instant by instant, thus beneficially analyze about call out and transport costs in advanceWhether you would prefer to find out whether the machinery is adjusted to work optimally, or you only want our technician to take a look at your appliance for your tranquility, our assistance plan is here for you. We will not require any fees for the experts we supply. Our specialist will be able to supply you with information on if an alternative or further service or service parts replacement is needed or if everything is in order. Sadly, no adjustments or hard labour function will be carried out during a sustainment visit, but a booking should made for this to be carried out at your and our earliest convenience.Principal and/or complete training courses are supplied at our premises for all machinery we sell. First basic entry courses is comprehended in your machine purchase, however more promoted training can be obtained after the fundamental course has been finished.With all our mainline of machinery's a unique barcode is sold. You will therefore always be able to review the machine's warranty data and assistance history on our site or while logged off - in any form and at any moment. We honour our machinery's assurance and assistance by using the barcode. This ensures your maximal advantage on both the servicing and resell of your machines.
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