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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machinery, and any subsystem, we only provide confined characteristic guarantee except stated any other way. Weaknesses by cause of defective components or poor craftsmanship, are covered by the quality guarantee. We would not be held responsible for misuse or frequent wear and tear of your product. Therefore aforestated shall not be covered by our guarantee. Regularly damages can be repaired at minimum cost that are not covered under warranty. Quotations will be gladly vacant upon demand.
Regular service is needed by the machinery you are going to buy. Reviewing and calibration, common cleaning , as well as everyday wear and tear restoration at a minimum cost are covered in the service plan. Should you not service your machine(s) within the preferred service period, it is compulsory that your machine(s) is rectified in the equivalent of dual that period otherwise your service warranty will be null and not viable. Meaning, you have to get your machinery fixed within every 6 month period, if we suggested that your machinery is rectified once every 3 months or your warranty will not be efficient.
Whenever a specialist supplies a service at your property, it refers to a call-out. Except when arranged by the company or included by each and every time of the above mentioned plans, a call-out cost will be required. At the extent of this quotation, one specialist for 1 day is R 1 499.00 for weekdays, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Settlement as well as travel costs to your place, in addition to the call-out fee, are on your account if essential. The specialists required preparations to be made to get picked up and sent back, are suggested to be carried out by you. The current percentage is R 9.95/kilometer amplified by the driving distance between our warehouse and your place, should you choose for us to come to you.Without notice, those costs may differ extent by time, therefore kindly enquire about call out as well as traveling costs ahead of time
Our maintenance plan is perfect for you if you simply would like our technician to take a look at your appliance for your satisfaction, or if you would like to know if the machinery is fitted to operate optimally. No costs will apply for the technician we provide. Our technician will be able to provide you with advice on if an back-up or other servicing or spare parts restoration is needed or if everything is in order. Bookings must be made for improvements or intense labour work to be done at your/our earliest convenience as no improvements or any such labour services will be done during maintenance visits.
Our warehouse offers fundamental and/or full training courses for all machines we sell. First principal entry courses is included in your machinery investment, nevertheless more improved training can be bought after the primary course has been achieved.
All our mainline of machinery's are sold with a unique barcode. You will thus regularly be able to review the machinery's guarantee information and service history on our database or while disconnected - in any way and at any time. We value our machinery's assurance and assistance by using the barcode. This secures your supreme convenience on both the selling and assistance of your machinery's.
Seeing that the tender above pertains to our brand new model, the focus points, specifications and accessories are suitable thereto. Beneficially enquire from our sales clerk as to the age model cited. You will be entitled to collect a 5% remission on prior models , depending on lower performance or minor composition in which case we do not have the brand new model available.