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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give confined attribute warranty on the entire machinery, and each subsystem if not stated any other way. Defects as a result of unfit equipment or poor craftsmanship, are covered by the quality guarantee. Everyday wear and tear or misuse of your machinery is not our responsibility. Our warranty will thus not cover aforestated. Often damages can be repaired at minimum cost that aren't covered under warranty. Quotations will be immediately vacant upon demand.Regular service is required by the machine(s) you are going to obtain. The included service plan includes everyday cleaning, reviewing and positioning, as well as general depletion restoration at a minimal cost. If you do not service your machine(s) in the chosen service period, it is required that your machinery is rectified in the equivalent of double that period or else your service warranty will be invalid and meaningless. This is to say that in which case we preferred that your machine is improved once every 3 months, it is compulsory that you get your machinery fixed in every six month period or your guarantee will not be legit.
Every time a service is provided at your property by a technician, it refers to a call-out. A call-out fee will be charged unless the call-out is enclosed by each of the above plans or accepted by the management. At the time of this quotation, for 1 day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Travel costs to your premises as well as accommodation if crucial, are on your account, along with the call-out charge. The specialists necessary preparations to be made to get picked up and sent back, are recommend to be carried out by you. If you would choose for us to go to you, the current percentage is R 9.95/kilometer amplified by the traveling distance between our branch and your property.Attentively inquire about call out and transport costs ahead of time as those charges may change extent by extent without notice.If you only would like our technician to take a look at your machinery for your contentment or would like to find out if the machine is fitted to operate optimally, our maintenance plan is suited for you. There is no cost for the experts we provide. Our experts will be able to point out whether everything is normal or whether an alternative or additional assistance or spare reinstatement is needed. During maintenance visits no improvements or hard labour function will be done and bookings can be made for this to be practised at your and our earliest convenience.Basic and/or comprehensive training courses are provided via our warehouse for all machines we sell. More advanced training can be purchased after the primary course has been completed although first basic entry courses is combined in your machine purchase.A different barcode is supplied with all our mainline of machinery. You will for this reason always be able to analyze the machine's guarantee report and servicing history on our webpage or while logged off - in any way and at any term. By using the barcode we value our machinery's warranty and assistance. Ultimate comfort are secured on both the selling and assistance of your machines.
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