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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined attribute warranty on each subsystem lest stated otherwise, as well as on the entire machine. Defects by cause of unreliable equipment or poor craftsmanship, are covered by the attribute guarantee. Common wear and tear or mis-usage of your equipment is not our fault. Aforementioned is therefore not covered by our guarantee. Certainly, damages that are not covered under warranty can generally be repaired at a minimum cost. Quotations are gladly accessible on request.
The machinery you are going to buy requires a regular service. Reviewing and arrangement, common cleaning , as well as common wear and tear replacement at a minimum cost are concealed in the service plan. If you do not service your machinery in the preferred service period, it is vital that your machine(s) is fixed in the equivalent of double that period otherwise your service warranty will be invalid and meaningless. Meaning, you should get your machine fixed in every six month period, if we preferred that your machine is serviced once every 3 months or your guarantee will not be efficient.
Every time a service is offered at your property by a technician, it refers to a call-out. A call-out fee will be required unless the call-out is covered by any of the above mentioned plans or per-approved by the managers. At the instant of this quotation, for one day one technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Touring costs to your establishment and accommodation if essential, are on your account, in addition to the call-out charge. We recommend that you arrange that the technician gets picked up including sent back. R 9.95/kilometer is the prevailing rate multiplied by the driving distance between your property as well as our warehouse, should you choose for us to travel to you.Those charges may change time by time without notice, so attentively analyze about call out and transport costs in advance.
If you simply would like our technician to take a look at your machine for your contentment or would like to know if the machine is adjusted to work optimally, our service plan is suited for you. There is no fees for the experts we provide. You will be advised by our experts if an alternative or further servicing or service parts reinstatement is needed or whether everything is normal. Bookings have to be made for repairs or excessive labour function to be practised at your/our earliest availability as no improvements or any such labour actions will be done during servicing visits.
Primary and/or comprehensive training courses are held via our training facility for all machines we sell. When purchasing your machine, first primary entry courses is combined in your investment, nevertheless more improved training can be purchased after the basic course has been achieved.
A unique barcode is provided with all our mainline of machinery. Thus your machinery's assurance info and servicing history will constantly be able to be checked in any form and at any moment on our website or while disconnected. We honour our machinery's warranty and maintenance by using the barcode. Maximum convenience are insured on both the reselling and servicing of your machinery's.
The above reference involves our brand new model, therefore the focus points, specs and additions are applicable thereto. Our sales assistances can be contacted about any information of the year model quoted. In the case that we do not have the recent model available, you can be designated to receive up to 5% allowance on the prior model, depending on insignificant completion or insignificant design.