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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machinery, as well as each subsystem, we only supply confined feature warranty unless stated differently. Poor craftsmanship and defective equipment weaknesses are covered by the characteristic warranty. We will not be held accountable for mis-usage or everyday wear and tear of your machine. Our guarantee will accordingly not cover aforestated. Deterioration can generally be repaired that aren't covered under guarantee, at minimal cost. Upon appeal, quotations are immediately accessible.
Regular service is due by the machinery you are going to buy. Analyzing and adjustment, everyday cleaning , as well as standard wear and tear reinstatement at a minimal cost are concealed in the service plan. If you do not service your machinery within the recommended service period, it is compulsory that your machinery is fixed in the equivalent of dual that period or else your service guarantee will be invalid and void. Meaning, if we preferred that your machine is rectified once every 3 months, you should get your machine fixed within every 6 month period or your warranty will not be legit.
Anytime a service is provided at your establishment by a technician, it refers to a call-out. Except for when the call-out is enclosed by each of the above mentioned plans or per-approved by the managers, a call-out fee will be required. 1 specialist for 1 day is R 1 499.00 for weekdays, Traveling for weekends as well as R 9 995.00 for Sundays or Public Holidays at the point of this quotation.Accompanying the call-out charge, touring costs to your property and accommodation if essential, are on your account. The arrangements for the specialist to get picked up including sent back are suggested to be carried out by you. R 9.95/km is the ongoing rate amplified by the traveling distance between your establishment as well as our workshop, should you recommend for us to travel to you.Those fees may change point by extent without notice, so attentively enquire about call out and transport costs beforehand.
If you would prefer to know if the appliance is adjusted to work optically, or you only would like our specialist to take a look at your appliance for your satisfaction, our assistance plan is suited for you. There is no fees for the specialist we supply. You will be advised by our specialist if an back-up or further maintenance or service parts reinstatement is needed or if everything is in order. Regretfully, no repairs or hard labour function will be practised during a maintenance visit, but a reservation should made for this to be completed at your and our earliest convenience.
Fundamental and/or complete training courses are provided at our warehouse for all machines we sell. First basic entry courses is enclosed in your machinery purchase, nevertheless more improved training can be obtained after the principal course has been achieved.
All our mainline of machinery's are sold with a unique barcode. Accordingly your machinery's guarantee report and servicing history will always be able to be checked in any form and at any moment on our website or offline. By using the barcode we honour our machinery's guarantee and maintenance. This ensures your maximum comfort on both the selling and maintenance of your machinery's.