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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide restricted characteristic guarantee on the entire machinery, as well as each subsystem except stated elseways. Defects by reason of faulty components or poor craftsmanship, are covered by the quality guarantee. We would not be held liable for mis-usage or frequent wear and tear of your equipment. Thus aforestated cannot be covered by our warranty. Regularly deterioration can be repaired at minimum cost that are not covered under guarantee. Quotations will be gladly accessible upon demand.
Regular service is needed by the machinery you are going to purchase. Standard ravages of time replacement at a minimal cost, reviewing and positioning as well as everyday cleaning are included in the service plan. It is required that your machine(s) is rectified within the equivalent of twice that period, if you do not service your machinery in the recommended service period, elseways your service guarantee will be useless and meaningless. This is to say that within which case we recommend that your machine is serviced once every 3 months, it is compulsory that you get your machinery rectified in every 6 month period or your guarantee will not be efficient.
Every time a service is provided at your establishment by a specialist, it points to to a call-out. Except for when the call-out is concealed by each and every time of the above mentioned plans or per-approved by the the company, a call-out fee will be requested. At the time of this quotation, 1 technician for 1 day is R 1 499.00 for weekdays, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Coupled with the call-out cost, transport costs to your place including settlement if crucial, are on your account. The technicians essential adjustments to be done to get picked up and sent back, are chosen to be done by you. R 9.95/km is the existing rate increased by the driving distance between your premises and our branch, should you choose for us to go to you.Without notice, those fees may vary time by point, for this reason attentively seek an answer about call out and travel costs in advance
Whether you would prefer to find out if the appliance is fitted to work optimally, or you just would like our specialist to take a look at your machine for your contentment, our assistance plan is perfect for you. No costs will apply for the technician we provide. Our technician will be able to provide you with advice on whether an back-up or further maintenance or spares restoration is needed or if everything is normal. During maintenance visits no repairs or excessive labour function will be done and reservations can be made for this to be carried out at your and our earliest availability.
Fundamental and/or comprehensive training courses are offered at our training centre for all machinery we sell. More promoted training can be purchased after the primary course has been passed although first principal entry courses is included in your machinery purchase.
With all our mainline of machines a particular barcode is sold. Thus your machines guarantee information and servicing history will constantly be able to be reviewed in any way and at any time on our webpage or offline. Our machinery's assurance and service are honoured by us using the barcode. This insures your supreme convenience on both the servicing and resell of your machines.
Seeing that the reference above involves our brand new model, the climax, specifications and additions are suited thereto. Our sales assistances can be contacted relating to any questions of the period model cited. In the case that we don't have the brand new model available, you would be designated to receive up to 5% discount on the elder model, based on lower completion or minor design.