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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has been designed to be strong enough to cut and engrave on solid granite stone, and on any stone that is softer than granite, as well as on soft metal, including on any other materials that are softer than soft metal. This machine is not designed to cut or engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

We supply limited feature warranty on the entire machinery, including each subsystem unless stated any other way. Poor craftsmanship and unreliable components defects are covered by the feature warranty. We shall not be held responsible for misuse or general wear and tear of your component. Aforementioned is thus not covered by our warranty. Regularly deterioration can be repaired at minimum cost that are not covered under guarantee. Quotations will be gladly accessible upon appeal.
The machinery which you are going to buy, will be forcing a routine service. The included service plan includes common cleaning, reviewing and positioning, as well as standard decrement replacement at a minimum cost. If you do not service your machinery in the chosen service period, it is crucial that your machine(s) is rectified in the equal of double that period or else your service warranty will be null and not viable. This is to say that in which case we suggested that your machinery is rectified once every 3 months, it is necessary that you get your machine rectified within every 6 month period or your warranty will not be legit.
When a service is supplied at your property by a technician, it points to to a call-out. A call-out fee will be requested unless the call-out is enclosed by each of the above plans or arranged by the the company. At the extent of this quotation, for 1 day one technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for weekdays.Coupled with the call-out fee, touring costs to your establishment and settlement if crucial, are on your account. The technicians necessary arrangements to be made to get picked up and sent back, are chosen to be carried out by you. R 9.95/kilometer is the ongoing amount multiplied by the driving distance between your establishment and our warehouse, should you desire for us to go to you.Attentively seek an answer about call out as well as travel costs ahead of time as those costs may change extent by time without notice.
If you only would like our technician to take a look at your machinery for peace of mind or want to know if the machine is adjusted to work optimally, our maintenance plan is suited for you. There is no fees for the experts we provide. You will be advised by our experts if an back-up or other assistance or service parts replacement is needed or if everything is normal. During preservation visits no reconstruction or hard labour operate will be carried out and reservations should made for this to be completed at your and our quickest convenience.
Fundamental and/or full training courses are supplied via our warehouse for all machinery we sell. First principal entry courses is included in your machine investment, nevertheless more improved training can be bought after the principal course has been finished.
With all our mainline of machines a unique barcode is sold. Analyze for this reason you will regularly be able to,in any style and at any instant, review the machines guarantee report and service history on our site or offline. By using the barcode we value our machinery's guarantee and assistance. This ensures your ultimate advantage on both the maintenance and resell of your machines.