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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

We provide restricted quality warranty on each subsystem lest stated otherwise, including on the whole machinery. Weaknesses due to unfit materials or poor craftsmanship, are covered by the attribute guarantee. Everyday wear and tear or mis-usage of your machinery is not our liability. Our warranty will thus not cover aforesaid. Damages can generally be repaired that are not covered under guarantee, at minimal cost. Quotations will be promptly available upon demand.
The machine(s) which you are going to buy, will be needing a routine service. Checking and positioning, everyday cleaning , as well as everyday wear and tear restoration at a minimum cost are enclosed within the service plan. It is necessary that your machine(s) is rectified within the equivalent of dual that period, if you do not service your machine(s) in the preferred service period, otherwise your service guarantee will be useless and void. Meaning, you have to get your machinery improved within every six month period, if we choose that your machine is rectified once every three months or your guarantee will not be efficient.
Whenever a service is supplied at your premises by a technician, it refers to a call-out. Unless the call-out is included by each and every time of the above mentioned plans or approved by the managers, a call-out fee will be requested. At the extent of this quotation, one technician for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays as well as R 9 995.00 for resting days or Public Holidays.Coupled with the call-out fee, traveling costs to your premises as well as accommodation if necessary, are on your account. The specialists crucial adjustments to be made to get picked up including sent back, are preferred to be done by you. If you would choose for us to come to you, the existing percentage is R 9.95/kilometer multiplied by the driving distance between our premises and your place.Those charges may vary extent by instant without notice, so attentively inquire about call out and touring costs in advance.
Whether you would choose to know whether the machine is set to operate optically, or you only want our technician to take a look at your machinery for your satisfaction, our service plan is suited for you. No fees will be implemented for the experts we provide. Our specialist will be able to point out if everything is normal or whether an different or further assistance or spare reinstatement is needed. Bookings should be made for reconstruction or excessive labour function to be done at your/our quickest availability as no improvements or any such labour services will be carried out during maintenance visits.
Primary and/or overall training courses are provided via our warehouse for all machines we sell. When purchasing your machinery, first principal entry courses is enclosed in your purchase, nevertheless more advanced training can be bought after the principal course has been passed.
A particular barcode is provided with all our mainline of machines. You will for this reason always be able to check the machinery's warranty information and servicing history on our webpage or while logged off - in any way and at any time. By using the barcode we honour our machinery's warranty and assistance. Supreme convenience are secured on both the selling and service of your machinery's.
Seeing that the reference above relates to our newest model, the focus points, specs and attachments are suited thereto. Beneficially seek an answer from our sales clerk as to the age model quoted. You will be entitled to pocket a 5% remission on former models , based on lesser completion or lesser layout in which case we do not have the newest model vacant.