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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

We offer limited feature warranty on each subsystem except stated elseways, and on the whole machine. The characteristic guarantee covers defects by cause of defective materials or poor craftsmanship We are not accountable for everyday wear and tear or misuse of your machinery. Aforementioned is thus not covered by our warranty. Often deterioration can be repaired at minimal cost that aren't covered under guarantee. Quotations are immediately available on request.
Regular service is due by the machinery you are going to purchase. The enclosed service plan encloses basic cleaning, investigation and arrangement, as well as standard depletion replacement at a minimum cost. It is required that your machine(s) is rectified within the equal of double that period, should you not service your machine(s) in the preferred service period, elseways your service warranty will be useless and ineffective. Meaning, you must get your machine improved within every six month period, if we suggested that your machine is fixed once every 3 months or your guarantee will not be credible.
Every time a technician offers a service at your establishment, it points to to a call-out. Except when the call-out is included by any of the above mentioned plans or arranged by the managers, a call-out fee will be required. At the point of this quotation, for 1 day 1 technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for weekdays.Coupled with the call-out charge, transport costs to your premises as well as accommodation if essential, are on your account. We choose that you organize that the specialist gets picked up and sent back. The prevailing percentage is R 9.95/kilometer amplified by the traveling distance between our warehouse and your establishment, should you desire for us to travel to you.Without notice, those fees may vary time by time, therefore generously inquire about call out including traveling costs in advance
Whether you would like to find out if the appliance is adjusted to operate optimally, or you just want our specialist to take a look at your machine for your contentment, our service plan is suited for you. We will not charge any cost for the experts we provide. Our experts will be able to provide you with information on whether an alternative or additional service or spare parts replacement is needed or if everything is normal. Bookings must be made for repairs or intense labour function to be carried out at your/our earliest availability as no adjustments or any such labour actions will be carried out during servicing visits.
Our training facility offers primary and/or comprehensive training courses for all machinery we sell. First fundamental entry courses is included in your machine purchase, however more improved training can be purchased after the principal course has been finished.
With all our mainline of machinery's a particular barcode is sold. For this reason your machinery's assurance info and assistance history will regularly be able to be analyzed in any way and at any moment on our database or offline. Our machinery's assurance and servicing are valued by us using the barcode. This protects your maximum benefit on both the reselling and assistance of your machines.