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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

We offer constrained quality guarantee on each subsystem except stated otherwise, including on the entire machine. Poor craftsmanship including faulty components shortages are covered by the attribute guarantee. We are not responsible for common wear and tear or mis-usage of your machine. Accordingly aforementioned shall not be covered by our guarantee. Damages can generally be repaired that are not covered under guarantee, at minimal cost. Quotations will be readily available upon inquiry.
Routine service is required by the machinery you are going to purchase. Basic decrement restoration at a minimum cost, investigation and positioning as well as common cleaning are included within the service plan. Your service guarantee will be worthless and ineffective if you do not service your machine in the suggested service or if it is not rectified within the equivalent of dual that period. This is to say that in which case we recommend that your machinery is serviced once every 3 months, it is compulsory that you get your machine fixed within every six month period or your warranty will not be legit.
When a service is provided at your establishment by a technician, it points to to a call-out. Unless the call-out is concealed by any of the above mentioned plans or per-approved by the management, a call-out cost will be required. 1 technician for 1 day is R 1 499.00 for workdays, Traveling for weekends including R 9 995.00 for resting days or Public Holidays at the extent of this quotation.Accompanying the call-out charge, transport costs to your property and accommodation if essential, are on your account. The technicians crucial plans to be made to get picked up including sent back, are recommend to be done by you. R 9.95/km is the prevailing percentage multiplied by the traveling distance between your place and our branch, should you recommend for us to travel to you.Those costs may change extent by time without notice, so attentively seek an answer about call out including touring costs in advance.
Whether you would prefer to know whether the machinery is set to operate optimally, or you only would like our specialist to take a look at your machine for your satisfaction, our assistance plan is suited for you. No costs will apply for the technician we provide. You will be advised by our technician whether an back-up or further service or spares reinstatement is needed or whether everything is in order. During sustainment visits no repairs or excessive labour function will be carried out and bookings should made for this to be practised at your and our quickest convenience.
Fundamental and/or extensive training courses are provided at our warehouse for all machinery we sell. First principal entry courses is combined in your machine purchase, nevertheless more advanced training can be bought after the principal course has been passed.
With all our mainline of machines a particular barcode is sold. Analyze therefore you will regularly be able to,in any form and at any instant, review the machines warranty report and assistance history on our website or while disconnected. Our machines assurance and maintenance are valued by us using the barcode. This ensures your maximum convenience on both the reselling and maintenance of your machines.
The above tender concerns our advanced model, therefore the focus points, specs and accessories are applicable thereto. For any inquiries regarding the generation model cited, you can contact our Sales clerks. In the event that we don't have the advanced model available, you would be entitled to obtain up to 5% allowance on the previous model, based on lesser execution or minor layout.