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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

We give confined feature guarantee on each subsystem lest stated elseways, along with on the entire machinery. Poor craftsmanship as well as unfit material defects are covered by the attribute guarantee. Everyday wear and tear or misuse of your equipment is not our fault. For this reason aforementioned cannot be covered by our warranty. Naturally, damages that aren't covered under guarantee can usually be repaired at a minimal cost. Quotations are readily accessible on appeal.
Routine service is required by the machine(s) you are going to obtain. The covered service plan encloses general cleaning, investigation and adjustment, as well as basic wear and tear restoration at a minimal cost. Your service guarantee will be null and meaningless if you do not service your machine within the recommended service or if it is not rectified in the equivalent of double that period. Meaning that within which case we choose that your machinery is rectified once every 3 months, it is required that you get your machine fixed in every 6 month period or your guarantee will not be legit.
Every time a service is provided at your place by a technician, it refers to a call-out. Except for when the call-out is concealed by each and every time of the above named plans or accepted by the the company, a call-out fee will be required. At the extent of this quotation, 1 technician for 1 day is R 1 499.00 for working days, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays. costs to your premises as well as accommodation if required, are on your account, along with the call-out fee. We recommend that you organize that the technician gets picked up and sent back. R 9.95/kilometer is the ongoing amount multiplied by the driving distance between your property as well as our warehouse, should you desire for us to go to you.Without notice, those charges may vary point by point, for this reason kindly seek an answer about call out as well as travel costs in advance
If you would prefer to find out if the machinery is set to operate optimally, or you just want our specialist to take a look at your machine for your satisfaction, our maintenance plan is perfect for you. No costs will be implemented for the experts we provide. Our specialist will be able to advise whether everything is in order or if an alternative or other maintenance or spare parts replacement is needed. During sustainment visits no reconstruction or excessive labour work will be carried out and bookings can be made for this to be completed at your and our earliest convenience.
Basic and/or comprehensive training courses are provided through our training facility for all machines we sell. First basic entry courses is combined in your machinery purchase, although more promoted training can be purchased after the primary course has been passed.
A different barcode is provided with all our mainline of machines. You will accordingly always be able to analyze the machine's guarantee info and service history on our webpage or while logged off - in any form and at any instant. We honour our machines assurance and servicing by using the barcode. This secures your maximum benefit on both the maintenance and resell of your machines.