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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide bounded trait warranty on each subsystem if not stated differently, as well as on the whole machinery. The feature warranty covers shortages as a result of faulty equipment or poor craftsmanship General wear and tear or mis-usage of your product is not our fault. Aforementioned is therefore not covered by our warranty. Of course, deterioration that aren't covered under warranty can usually be repaired at a minimum cost. Upon request, quotations are immediately vacant.
The machinery which you are going to purchase, will be needing a regular service. The included service plan encloses common cleaning, checking and calibration, as well as everyday wear and tear restoration at a minimal cost. Your service guarantee will be useless and ineffective should you not service your machine in the chosen service or if it is not serviced within the equivalent of twice that period. Meaning, if we recommend that your machine is fixed once every 3 months, you have to get your machine improved within every 6 month period or your guarantee will not be credible.
A Call-out refers to each and every time extent a technician provides a service at your place. Lest accepted by management or covered by each of the above mentioned plans, a call-out cost will be charged. One technician for 1 day is R 1 499.00 for working days, Traveling for Saturdays including R 9 995.00 for Sundays or Public Holidays at the time of this quotation.Transport costs to your establishment including settlement if required, are on your account, in addition to the call-out fee. The adjustments for the technician to get picked up and sent back are recommend to be done by you. If you would prefer for us to go to you, the prevailing percentage is R 9.95/kilometer multiplied by the traveling distance between our premises including your premises.Generously enquire about call out as well as touring costs beforehand as those costs may vary point by instant without notice.
Our maintenance plan is suited for you if you only would like our technician to take a look at your machine for peace of mind, or if you want to find out if the machine is fitted to operate optically. We will not charge any fees for the technician we provide. Our experts will be able to recommend if everything is normal or if an back-up or further service or spare parts reinstatement is needed. Regretfully, no adjustments or hard labour operate will be practised during a maintenance visit, but a booking can be made for this to be carried out at your and our quickest availability.
We provide principal and/or comprehensive training courses through our training facility for all machinery we sell. First primary entry courses is enclosed in your machinery purchase, but more promoted training can be bought after the principal course has been accomplished.
All our mainline of machines are sold with a unique barcode. You will therefore regularly be able to check the machine's warranty report and service history on our site or offline - in any style and at any term. Our machines guarantee and servicing are honoured by us using the barcode. This insures your ultimate benefit on both the maintenance and resell of your machines.
The above tender is in regarding to our recent model, therefore the focus points, specifications and extras are applicable thereto. Attentively enquire from our sales people as to the generation model quoted. In the situation that we don't have the brand new model accessible, you would be designated to collect up to 5% exemption on the prior model, based on minor achievement or minor design.