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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machine, along with any subsystem, we only provide bounded trait warranty unless stated any other way. Errors by cause of unfit equipment or poor craftsmanship, are covered by the trait guarantee. We will not be held liable for mis-usage or frequent wear and tear of your machine. Our guarantee will accordingly not cover aforesaid. Certainly, deterioration that aren't covered under warranty can often be repaired at a minimum cost. Quotations will be immediately accessible upon appeal.
The machinery which you are going to obtain, will be needing a regular service. Basic decrement replacement at a minimal cost, reviewing and calibration as well as standard cleaning are concealed within the service plan. It is crucial that your machinery is serviced within the equivalent of twice that period, if you do not service your machinery within the recommended service period, elseways your service guarantee will be null and meaningless. Meaning, if we recommend that your machinery is serviced once every three months, you have to get your machinery fixed within every 6 month period or your warranty will not be legit.
A Call-out points to to each time a technician supplies a service at your premises. A call-out cost will be required lest the call-out is included by any of the above named plans or accepted by the the company. At the extent of this quotation, 1 specialist for one day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Along with the call-out cost, touring costs to your place including settlement if crucial, are on your account. The specialists necessary preparations to be carried out to get picked up as well as sent back, are chosen to be carried out by you. R 9.95/km is the ongoing rate multiplied by the driving distance between your property including our warehouse, should you choose for us to travel to you.Without notice, those fees may differ instant by extent, as a result generously inquire about call out and traveling costs beforehand
If you just want our technician to take a look at your machinery for your satisfaction or want to find out if the appliance is adjusted to operate optically, our service plan is perfect for you. We will not require any cost for the experts we supply. You will be advised by our specialist if an different or further service or spare replacement is needed or whether everything is normal. Sadly, no adjustments or intense labour function will be practised during a maintenance visit, but a reservation should made for this to be carried out at your and our earliest availability.
We offer fundamental and/or overall training courses via our warehouse for all machines we sell. More promoted training can be obtained after the principal course has been accomplished nevertheless first basic entry courses is included in your machinery investment.
All our mainline of machinery's are sold with a individual barcode. You will therefore evermore be able to review the machine's warranty data and servicing history on our database or offline - in any way and at any time. By using the barcode we value our machinery's warranty and assistance. This protects your ultimate convenience on both the service and resell of your machines.