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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply constrained trait guarantee on any subsystem if not stated elseways, including on the entire machinery. Weaknesses due to unreliable components or poor craftsmanship, are covered by the characteristic guarantee. Everyday wear and tear or mis-usage of your machinery is not our fault. Our guarantee will therefore not cover aforementioned. Generally damages can be repaired at minimal cost that are not covered under guarantee. Upon demand, quotations are promptly accessible.
The machinery which you are going to obtain, will be requiring a regular service. The concealed service plan contains common cleaning, investigation and positioning, as well as common ravages of time restoration at a minimal cost. Your service warranty will be invalid and not viable if you do not service your machine within the recommended service or if it is not serviced in the equivalent of twice that period. Meaning, you must get your machinery fixed in every six month period, if we preferred that your machinery is fixed once every 3 months or your guarantee will not be credible.
Anytime a specialist provides a service at your premises, it refers to a call-out. Except when arranged by the company or included by each of the above named plans, a call-out cost will be charged. At the instant of this quotation, for 1 day 1 technician is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for weekdays.In addition to the call-out charge, travel costs to your establishment including accommodation if crucial, are on your account. The adjustments for the technician to get picked up as well as sent back are chosen to be carried out by you. The current rate is R 9.95/kilometer amplified by the traveling distance between our premises including your property, should you choose for us to travel to you.Those charges may change time by point without notice, so kindly analyze about call out including travel costs beforehand.
Our service plan is suited for you if you only would like our specialist to take a look at your appliance for your satisfaction, or if you would like to know if the machine is set to operate optically. No fees will apply for the experts we provide. Our specialist will be able to provide you with information on whether an alternative or other assistance or spare parts reinstatement is needed or if everything is normal. Bookings have to be made for reconstruction or excessive labour operate to be carried out at your/our earliest availability as no adjustments or any such labour services will be done during servicing visits.
Our premises offers fundamental and/or full training courses for all machines we sell. When purchasing your machinery, first primary entry courses is included in your investment, although more promoted training can be purchased after the principal course has been passed.
All our mainline of machines are sold with a particular barcode. Thus your machinery's assurance information and servicing history will regularly be able to be checked in any way and at any moment on our database or while logged off. By using the barcode we honour our machinery's warranty and maintenance. This insures your ultimate benefit on both the assistance and resell of your machinery's.