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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply restricted attribute guarantee on any subsystem lest stated otherwise, including on the whole machinery. Poor craftsmanship and defective equipment weaknesses are covered by the trait guarantee. General wear and tear or mis-usage of your product is not our constraint. For this reason aforesaid shall not be covered by our guarantee. Regularly deterioration can be repaired at minimum cost that aren't covered under warranty. Quotations will be immediately accessible upon request.
The machine(s) you are going to buy needs a routine service. Checking and arrangement, standard cleaning , as well as everyday decrement restoration at a minimal cost are concealed within the service plan. Your service guarantee will be invalid and meaningless if you do not service your machine in the suggested service or if it is not improved in the equal of twice that period. This is to say that within which case we recommend that your machine is fixed once every 3 months, it is compulsory that you get your machine improved within every 6 month period or your guarantee will not be credible.
Whenever a service is offered at your place by a specialist, it refers to a call-out. Unless arranged by management or enclosed by any of the above plans, a call-out fee will be required. At the instant of this quotation, one specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for weekends including R 9 995.00 for Sundays or Public Holidays.Transport costs to your property and accommodation if crucial, are on your account, coupled with the call-out fee. The technicians essential adjustments to be carried out to get picked up and sent back, are preferred to be made by you. If you would wish for us to travel to you, the current amount is R 9.95/kilometer amplified by the driving distance between our place including your establishment.Those fees may vary time by extent without notice, so generously analyze about call out including touring costs in advance.
Our service plan is suited for you if you only want our specialist to take a look at your machinery for your satisfaction, or if you want to know if the appliance is adjusted to operate optimally. We will not charge any cost for the experts we supply. Our specialist will be able to supply you with advice on whether an back-up or additional assistance or spare replacement is needed or if everything is in order. During maintenance visits no adjustments or hard labour function will be carried out and bookings should made for this to be carried out at your and our earliest availability.
Principal and/or overall training courses are held at our training centre for all machines we sell. First principal entry courses is enclosed in your machinery purchase, but more promoted training can be bought after the primary course has been passed.
All our mainline of machinery's are sold with a individual barcode. Review therefore you will constantly be able to,in any way and at any instant, review the machines warranty info and servicing history on our webpage or while disconnected. Our machinery's guarantee and servicing are valued by us using the barcode. This secures your maximal comfort on both the selling and service of your machinery's.