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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give constrained quality guarantee on the entire machinery, and any subsystem unless stated any other way. The attribute guarantee covers shortages by reason of faulty materials or poor craftsmanship We shall not be held accountable for mis-usage or everyday wear and tear of your equipment. For this reason aforementioned will not be covered by our warranty. Often deterioration can be repaired at minimum cost that are not covered under guarantee. Quotations are immediately accessible on inquiry.
The machine(s) you are going to obtain requires a regular service. Analyzing and adjustment, everyday cleaning , as well as everyday depletion restoration at a minimal cost are covered in the service plan. Your service warranty will be null and meaningless if you do not service your machinery within the suggested service or if it is not serviced in the equal of twice that period. This is to say, you have to get your machine improved in every six month period, if we choose that your machinery is improved once every three months or your warranty will not be valid.
Anytime a service is offered at your premises by a specialist, it refers to a call-out. A call-out fee will be required unless the call-out is included by any of the above plans or accepted by the management. One technician for one day is R 1 499.00 for workdays, Traveling for Saturdays as well as R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.Along with the call-out fee, travel costs to your place as well as accommodation if necessary, are on your account. We recommend that you organize that the specialist gets picked up as well as sent back. R 9.95/km is the existing rate amplified by the driving distance between your property including our workshop, should you choose for us to come to you.Those costs may differ point by time without notice, so kindly analyze about call out including travel costs ahead of time.
If you only would like our specialist to take a look at your machine for your contentment or would like to find out if the machinery is set to operate optimally, our service plan is suited for you. No fees will apply for the technician we provide. You will be advised by our technician whether an back-up or additional servicing or spares reinstatement is needed or whether everything is in order. Bookings have to be made for reconstruction or excessive labour work to be completed at your/our quickest convenience as no repairs or any such labour actions will be practised during maintenance visits.
Principal and/or complete training courses are held through our premises for all machines we sell. More promoted training can be purchased after the principal course has been accomplished although first basic entry courses is combined in your machinery purchase.
A particular barcode is provided with all our mainline of machinery. Check thus you will always be able to,in any way and at any time, check the machines warranty report and servicing history on our database or offline. By using the barcode we value our machinery's assurance and servicing. This ensures your maximum advantage on both the selling and assistance of your machines.