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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give confined attribute warranty on each subsystem except stated any other way, and on the whole machine. Defects due to unfit components or poor craftsmanship, are covered by the attribute warranty. We will not be held liable for mis-usage or everyday wear and tear of your component. Aforestated is for this reason not covered by our warranty. Damages can regularly be repaired that are not covered under warranty, at minimum cost. Upon request, quotations are gladly available.
The machine(s) you are going to purchase needs a routine service. The included service plan includes basic cleaning, analyzing and arrangement, as well as general decrement replacement at a minimal cost. Your service warranty will be null and not viable should you not service your machinery within the chosen service or if it is not serviced in the equal of dual that period. Meaning that within which case we preferred that your machinery is improved once every three months, it is necessary that you get your machinery serviced in every 6 month period or your guarantee will not be legit.
A Call-out points to to each and every time instant a technician supplies a service at your establishment. Except when the call-out is enclosed by any of the above mentioned plans or arranged by the the company, a call-out fee will be charged. At the time of this quotation, 1 technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays including R 9 995.00 for resting days or Public Holidays.Coupled with the call-out charge, traveling costs to your place as well as settlement if necessary, are on your account. The plans for the technician to get picked up including sent back are preferred to be done by you. If you would wish for us to go to you, the prevailing percentage is R 9.95/km increased by the traveling distance between our warehouse and your establishment.Attentively inquire about call out as well as traveling costs ahead of time as those fees may vary extent by point without notice.
If you would prefer to find out whether the machinery is adjusted to operate optimally, or you only want our specialist to take a look at your appliance for peace of mind, our servicing plan is suited for you. There is no fees for the experts we supply. Our technician will be able to advise if everything is in order or whether an back-up or further maintenance or spare reinstatement is needed. During sustainment visits no improvements or intense labour operate will be practised and reservations can be made for this to be carried out at your and our earliest convenience.
We offer principal and/or extensive training courses via our warehouse for all machinery we sell. When buying your machine, first primary entry courses is combined in your purchase, although more advanced training can be purchased after the basic course has been finished.
With all our mainline of machinery's a individual barcode is sold. Accordingly your machines warranty information and maintenance history will constantly be able to be checked in any form and at any time on our database or offline. We honour our machines warranty and assistance by using the barcode. Supreme advantage are secured on both the reselling and service of your machines.