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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give limited quality warranty on the entire machinery, as well as each subsystem except stated any other way. Poor craftsmanship as well as unfit components weaknesses are covered by the characteristic warranty. Everyday wear and tear or mis-usage of your machine is not our constraint. Our guarantee will therefore not cover aforesaid. Deterioration can often be repaired that are not covered under guarantee, at minimal cost. Quotations are gladly vacant on demand.
The machine(s) you are going to purchase needs a routine service. Reviewing and calibration, general cleaning , as well as everyday depletion reinstatement at a minimum cost are enclosed in the service plan. Your service warranty will be useless and meaningless should you not service your machine in the recommended service or if it is not serviced in the equivalent of twice that period. Meaning, you have to get your machinery fixed within every 6 month period, if we preferred that your machinery is improved once every 3 months or your warranty will not be credible.
Whenever a service is offered at your premises by a technician, it points to to a call-out. Unless the call-out is concealed by each of the above plans or accepted by the management, a call-out cost will be required. At the extent of this quotation, for 1 day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for weekdays.Accommodation and travel costs to your property, coupled with the call-out fee, are on your account if crucial. We suggest that you arrange that the technician gets picked up and sent back. If you would wish for us to come to you, the current percentage is R 9.95/km increased by the driving distance between our place and your property.Those fees may change point by extent without notice, so kindly enquire about call out as well as transport costs beforehand.
If you would prefer to know whether the appliance is fitted to work optimally, or you just want our technician to take a look at your machinery for peace of mind, our service plan is perfect for you. No costs will be assigned for the experts we supply. You will be advised by our specialist whether an alternative or other servicing or spares replacement is needed or if everything is normal. Bookings should be made for improvements or hard labour work to be completed at your/our earliest convenience as no adjustments or any such labour actions will be practised during maintenance visits.
Principal and/or overall training courses are held through our training facility for all machinery we sell. More advanced training can be bought after the basic course has been finished although first principal entry courses is enclosed in your machinery purchase.
With all our mainline of machines a particular barcode is sold. Check accordingly you will always be able to,in any form and at any instant, review the machines assurance info and assistance history on our webpage or offline. We value our machinery's guarantee and service by using the barcode. This ensures your maximum advantage on both the assistance and resell of your machinery's.
The above tender concerns our newest model, therefore the climax, details and accessories are applicable thereto. For any enquirers relating to the period model recited, you can contact our sales assistances. You will be entitled to collect a 5% allowance on elder models , based on lesser performance or lesser composition in which case we don't have the advanced model accessible.