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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, and each subsystem, we only supply limited quality guarantee except stated any other way. The attribute warranty covers errors by cause of faulty materials or poor craftsmanship We cannot be held at fault for misuse or common wear and tear of your component. Aforesaid is therefore not covered by our guarantee. Definitely, damages that aren't covered under warranty can usually be repaired at a minimal cost. Upon demand, quotations are readily vacant.
The machinery you are going to obtain needs a routine service. Everyday ravages of time restoration at a minimum cost, investigation and adjustment as well as basic cleaning are concealed within the service plan. Your service warranty will be null and ineffective if you do not service your machine within the preferred service or if it is not improved in the equivalent of twice that period. Meaning that in which case we choose that your machinery is fixed once every three months, it is necessary that you get your machinery rectified in every six month period or your guarantee will not be valid.
Anytime a technician offers a service at your place, it points to to a call-out. Except for when the call-out is enclosed by any of the above named plans or arranged by the managers, a call-out fee will be required. 1 technician for one day is R 1 499.00 for working days, Traveling for Saturdays including R 9 995.00 for Sundays or Public Holidays at the extent of this quotation. costs to your place as well as accommodation if required, are on your account, in addition to the call-out fee. The preparations for the technician to get picked up and sent back are chosen to be made by you. The current rate is R 9.95/km increased by the traveling distance between our workshop including your premises, should you desire for us to come to you.Those charges may differ point by point without notice, so attentively seek an answer about call out including transport costs beforehand.
Whether you would like to know whether the machine is set to function optimally, or you just want our specialist to take a look at your machine for peace of mind, our service plan is suited for you. We will not charge any cost for the specialist we supply. You will be advised by our experts if an alternative or other servicing or spares restoration is needed or if everything is in order. During sustainment visits no adjustments or intense labour operate will be done and reservations can be made for this to be done at your and our earliest convenience.
Our premises offers principal and/or comprehensive training courses for all machinery we sell. More improved training can be bought after the basic course has been accomplished nevertheless first basic entry courses is enclosed in your machine investment.
With all our mainline of machines a different barcode is sold. You will accordingly constantly be able to analyze the machinery's assurance information and servicing history on our site or while disconnected - in any form and at any term. Our machines warranty and service are honoured by us using the barcode. This secures your maximal advantage on both the selling and maintenance of your machines.