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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide limited characteristic warranty on the entire machinery, and any subsystem except stated elseways. Weaknesses by reason of unfit equipment or poor craftsmanship, are covered by the attribute warranty. Frequent wear and tear or misuse of your component is not our fault. Accordingly aforementioned cannot be covered by our warranty. Usually damages can be repaired at minimum cost that aren't covered under guarantee. Quotations are immediately accessible on request.
Regular service is required by the machine(s) you are going to buy. Basic wear and tear reinstatement at a minimal cost, reviewing and arrangement as well as everyday cleaning are included in the service plan. It is required that your machinery is fixed in the equal of dual that period, if you do not service your machinery within the recommended service period, or else your service warranty will be worthless and ineffective. Meaning that within which case we recommend that your machine is serviced once every 3 months, it is vital that you get your machinery fixed within every six month period or your warranty will not be efficient.
A Call-out refers to each and every time extent a technician offers a service at your property. Unless approved by management or included by each of the above named plans, a call-out cost will be requested. At the instant of this quotation, for 1 day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for workdays.In addition to the call-out charge, transport costs to your premises and accommodation if crucial, are on your account. We recommend that you arrange that the technician gets picked up including sent back. The prevailing percentage is R 9.95/km multiplied by the traveling distance between our premises including your establishment, should you prefer for us to come to you.Without notice, those fees may change time by extent, hence generously seek an answer about call out including travel costs in advance
Our service plan is suited for you if you just want our specialist to take a look at your machinery for your contentment, or if you want to know if the machine is set to function optimally. No fees will be assigned for the experts we supply. Our experts will be able to point out whether everything is in order or if an alternative or further maintenance or spare parts replacement is needed. During maintenance visits no repairs or excessive labour work will be practised and bookings should made for this to be done at your and our quickest availability.
We provide primary and/or comprehensive training courses through our premises for all machines we sell. More promoted training can be obtained after the primary course has been passed although first basic entry courses is comprehended in your machinery investment.
All our mainline of machines are sold with a particular barcode. You will accordingly evermore be able to review the machine's guarantee report and service history on our site or offline - in any manner and at any time. By using the barcode we honour our machines warranty and assistance. This protects your maximal benefit on both the assistance and resell of your machinery's.