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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, along with any subsystem, we only offer limited trait warranty unless stated any other way. Defects by reason of unfit components or poor craftsmanship, are covered by the quality guarantee. We aren't liable for common wear and tear or mis-usage of your component. For this reason aforementioned shall not be covered by our guarantee. Deterioration can generally be repaired that are not covered under warranty, at minimal cost. Quotations are immediately available on inquiry.
Routine service is required by the machinery you are going to obtain. The included service plan contains basic cleaning, reviewing and calibration, as well as basic depletion restoration at a minimal cost. Should you not service your machine(s) in the recommended service period, it is required that your machine(s) is rectified in the equivalent of twice that period or else your service guarantee will be invalid and ineffective. This is to say, if we recommend that your machine is serviced once every 3 months, you should get your machine rectified within every 6 month period or your guarantee will not be efficient.
Anytime a service is provided at your property by a specialist, it points to to a call-out. A call-out fee will be required unless the call-out is included by any of the above named plans or approved by the management. One technician for 1 day is R 1 499.00 for weekdays, Traveling for Saturdays and R 9 995.00 for Sundays or Public Holidays at the instant of this quotation.Settlement including transport costs to your property, accompanying the call-out fee, are on your account if crucial. We recommend that you arrange that the specialist gets picked up as well as sent back. The prevailing rate is R 9.95/kilometer increased by the traveling distance between our premises including your place, should you recommend for us to come to you.Those costs may differ time by time without notice, so attentively enquire about call out as well as transport costs in advance.
If you just would like our technician to take a look at your appliance for your contentment or would like to find out if the appliance is adjusted to function optimally, our service plan is suited for you. There is no cost for the experts we supply. You will be advised by our technician whether an back-up or additional assistance or service parts replacement is needed or whether everything is in order. Regretfully, no repairs or excessive labour work will be done during a maintenance visit, but a booking can be made for this to be done at your and our earliest convenience.
Primary and/or complete training courses are provided via our training centre for all machinery we sell. When buying your machine, first fundamental entry courses is included in your purchase, although more improved training can be bought after the basic course has been finished.
A individual barcode is provided with all our mainline of machines. You will accordingly regularly be able to check the machine's guarantee report and maintenance history on our database or while logged off - in any style and at any instant. We honour our machines warranty and assistance by using the barcode. This secures your supreme benefit on both the reselling and maintenance of your machinery's.
The tender above concerns our brand new model, as well as in essence the focus points, specs as well as accessories are relevant thereto. Generously seek an answer from our sales representative as to the year model cited. You will be designated to collect a 5% discount on former models , depending on lower completion or lesser design in which case we do not have the recent model available.