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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply bounded trait warranty on the entire machinery, including each subsystem lest stated differently. Weaknesses by cause of unreliable materials or poor craftsmanship, are covered by the trait warranty. Common wear and tear or misuse of your component is not our responsibility. Therefore aforementioned cannot be covered by our warranty. Damages can regularly be repaired that are not covered under warranty, at minimal cost. Upon demand, quotations are gladly vacant.
The machinery which you are going to obtain, will be forcing a routine service. Reviewing and arrangement, standard cleaning , as well as everyday wear and tear replacement at a minimal cost are concealed in the service plan. It is compulsory that your machinery is fixed within the equal of dual that period, if you do not service your machinery in the preferred service period, elseways your service guarantee will be useless and void. This is to say that in which case we recommend that your machine is serviced once every three months, it is required that you get your machine rectified within every six month period or your warranty will not be valid.
Whenever a technician provides a service at your place, it points to to a call-out. Unless arranged by the company or enclosed by any of the above plans, a call-out cost will be required. At the instant of this quotation, one specialist for one day is R 1 499.00 for working days, R 4 995.00 for weekends as well as R 9 995.00 for resting days or Public Holidays.Coupled with the call-out fee, traveling costs to your place as well as accommodation if crucial, are on your account. The preparations for the specialist to get picked up including sent back are suggested to be done by you. If you would like for us to go to you, the current rate is R 9.95/km multiplied by the driving distance between our premises as well as your property.Those charges may change time by instant without notice, so beneficially inquire about call out including transport costs ahead of time.
Our maintenance plan is perfect for you if you just would like our specialist to take a look at your machinery for your satisfaction, or if you would like to know if the appliance is adjusted to function optimally. There is no cost for the technician we provide. Our specialist will be able to provide you with advice on whether an different or other maintenance or spare parts reinstatement is needed or if everything is normal. During maintenance visits no repairs or hard labour work will be completed and reservations should made for this to be practised at your and our quickest convenience.
Our warehouse offers primary and/or full training courses for all machinery we sell. When purchasing your machinery, first basic entry courses is combined in your investment, nevertheless more promoted training can be obtained after the principal course has been achieved.
With all our mainline of machines a unique barcode is sold. Review accordingly you will constantly be able to,in any way and at any instant, check the machines warranty data and maintenance history on our database or offline. We value our machinery's warranty and service by using the barcode. This protects your maximal convenience on both the assistance and resell of your machines.
Seeing that the reference above pertains to our recent model, the climax, details and additions are relevant thereto. For any enquirers relating to the generation model recited, you can contact our sales representatives. You will be designated to receive a 5% allowance on older models , based on lower completion or lesser composition in which case we do not have the newest model vacant.