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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give restricted quality guarantee on each subsystem unless stated any other way, along with on the entire machinery. Poor craftsmanship including unfit components defects are covered by the quality warranty. We will not be held accountable for misuse or general wear and tear of your machinery. Aforesaid is thus not covered by our warranty. Of course, damages that aren't covered under warranty can regularly be repaired at a minimum cost. Upon inquiry, quotations are immediately available.
Routine service is needed by the machine(s) you are going to obtain. The concealed service plan encloses standard cleaning, analyzing and adjustment, as well as everyday wear and tear replacement at a minimum cost. It is compulsory that your machinery is serviced in the equivalent of double that period, should you not service your machinery within the suggested service period, or else your service warranty will be useless and ineffective. This is to say, you must get your machine fixed in every six month period, if we recommend that your machine is improved once every three months or your warranty will not be efficient.
A Call-out refers to any extent a technician provides a service at your place. A call-out cost will be charged except for when the call-out is covered by any of the above mentioned plans or per-approved by the managers. At the extent of this quotation, for one day 1 technician is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for workdays.Accommodation including traveling costs to your premises, along with the call-out charge, are on your account if required. The preparations for the technician to get picked up and sent back are chosen to be carried out by you. If you would prefer for us to go to you, the current amount is R 9.95/km increased by the driving distance between our branch including your premises.Generously inquire about call out as well as travel costs beforehand as those costs may differ extent by point without notice.
If you simply want our specialist to take a look at your machine for your tranquility or would like to know if the machinery is adjusted to function optically, our maintenance plan is here for you. We will not require any fees for the technician we provide. Our technician will be able to provide you with information on whether an alternative or additional servicing or spare reinstatement is needed or whether everything is in order. Bookings have to be made for reconstruction or hard labour operate to be completed at your/our quickest convenience as no improvements or any such labour actions will be done during maintenance visits.
We supply basic and/or complete training courses through our training facility for all machinery we sell. When purchasing your machine, first principal entry courses is enclosed in your investment, although more improved training can be purchased after the primary course has been accomplished.
A different barcode is provided with all our mainline of machines. Thus your machines guarantee data and servicing history will always be able to be reviewed in any style and at any instant on our database or while disconnected. We value our machinery's warranty and assistance by using the barcode. Supreme advantage are ensured on both the selling and maintenance of your machinery's.
The tender above concerns our advanced model, as well as in essence the features, details as well as extras are applicative thereto. Our Sales clerks can be contacted regarding any enquirers of the age model quoted. You will be titled to collect a 5% exemption on elder models , depending on minor execution or minor design in which case we don't have the newest model accessible.