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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer limited attribute guarantee on each subsystem lest stated elseways, including on the entire machinery. The quality guarantee covers errors as a result of faulty components or poor craftsmanship We are not responsible for common wear and tear or misuse of your machinery. For this reason aforesaid shall not be covered by our guarantee. Certainly, damages that are not covered under guarantee can regularly be repaired at a minimum cost. Upon demand, quotations are gladly accessible.
The machine(s) you are going to buy requires a routine service. The concealed service plan encloses everyday cleaning, investigation and positioning, as well as everyday wear and tear replacement at a minimum cost. Your service guarantee will be invalid and meaningless should you not service your machine in the recommended service or if it is not fixed in the equal of double that period. This is to say, you should get your machine rectified within every six month period, if we preferred that your machine is fixed once every three months or your warranty will not be valid.
Whenever a technician offers a service at your property, it points to to a call-out. A call-out fee will be charged unless the call-out is concealed by any of the above mentioned plans or confirmed by the management. At the time of this quotation, one technician for 1 day is R 1 499.00 for weekdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Along with the call-out cost, touring costs to your establishment and settlement if essential, are on your account. The plans for the technician to get picked up and sent back are recommend to be made by you. R 9.95/kilometer is the existing rate increased by the traveling distance between your property and our office, should you recommend for us to travel to you.Those fees may change extent by time without notice, so kindly inquire about call out and travel costs beforehand.
If you only would like our technician to take a look at your machine for your tranquility or would like to know if the appliance is set to work optimally, our maintenance plan is suited for you. We will not charge any cost for the technician we provide. You will be advised by our technician if an back-up or additional maintenance or spare parts replacement is needed or whether everything is in order. Reservations should be made for reconstruction or hard labour function to be carried out at your/our quickest convenience as no repairs or any such labour services will be completed during maintenance visits.
Our warehouse offers primary and/or comprehensive training courses for all machines we sell. First principal entry courses is comprehended in your machinery purchase, nevertheless more advanced training can be purchased after the principal course has been finished.
A unique barcode is supplied with all our mainline of machines. Therefore your machinery's assurance data and maintenance history will constantly be able to be analyzed in any manner and at any instant on our site or while disconnected. We value our machines assurance and assistance by using the barcode. This insures your supreme comfort on both the reselling and maintenance of your machinery's.
The above tender is in regarding to our recent model, therefore the focus points, specs and accessories are suited thereto. Our sales assistances can be called in regarding to any enquirers of the generation model quoted. You will be titled to pocket a 5% exemption on former models , based on lower execution or insignificant design in which case we do not have the brand new model available.