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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer limited attribute warranty on the whole machine, including any subsystem if not stated otherwise. Poor craftsmanship and unreliable components weaknesses are covered by the attribute guarantee. We shall not be held liable for misuse or everyday wear and tear of your machine. Thus aforementioned shall not be covered by our guarantee. Naturally, deterioration that aren't covered under guarantee can generally be repaired at a minimum cost. Quotations are gladly vacant on inquiry.The machine(s) you are going to purchase compels a routine service. Analyzing and adjustment, general cleaning , as well as common wear and tear replacement at a minimal cost are included in the service plan. If you do not service your machine(s) in the preferred service period, it is crucial that your machine(s) is fixed within the equivalent of twice that period or else your service warranty will be invalid and meaningless. Meaning, you should get your machine fixed within every six month period, if we recommend that your machinery is serviced once every three months or your guarantee will not be valid.
Every time a service is offered at your establishment by a specialist, it points to to a call-out. Unless the call-out is covered by each of the above mentioned plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, for 1 day one technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for workdays.Along with the call-out cost, touring costs to your premises including accommodation if essential, are on your account. We recommend that you organize that the technician gets picked up as well as sent back. The ongoing rate is R 9.95/km amplified by the traveling distance between our office including your property, should you recommend for us to come to you.Without notice, those costs may vary point by time, consequently generously analyze about call out including traveling costs beforehandIf you would prefer to find out whether the machinery is adjusted to work optically, or you only would like our technician to take a look at your appliance for peace of mind, our assistance plan is here for you. There is no cost for the experts we provide. Our technician will be able to provide you with information on if an back-up or additional service or spares reinstatement is needed or if everything is in order. Bookings should be made for reconstruction or intense labour operate to be practised at your/our quickest availability as no repairs or any such labour actions will be carried out during maintenance visits.Primary and/or comprehensive training courses are held at our premises for all machinery we sell. First principal entry courses is comprehended in your machine purchase, but more advanced training can be purchased after the basic course has been passed.A different barcode is supplied with all our mainline of machines. Check therefore you will constantly be able to,in any form and at any term, analyze the machines guarantee data and servicing history on our website or offline. Our machines warranty and assistance are honoured by us using the barcode. This protects your maximum benefit on both the selling and maintenance of your machines.
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