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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer confined characteristic guarantee on any subsystem unless stated otherwise, and on the whole machinery. The characteristic guarantee covers errors as a result of defective materials or poor craftsmanship We aren't responsible for common wear and tear or misuse of your machine. Our warranty will for this reason not cover aforesaid. Damages can generally be repaired that are not covered under warranty, at minimal cost. Upon appeal, quotations are immediately vacant.
Routine service is required by the machinery you are going to obtain. Checking and adjustment, everyday cleaning , as well as basic decrement restoration at a minimal cost are enclosed within the service plan. If you do not service your machine(s) within the preferred service period, it is crucial that your machine(s) is serviced in the equal of twice that period otherwise your service guarantee will be worthless and meaningless. This is to say, if we suggested that your machinery is serviced once every three months, you have to get your machinery improved in every 6 month period or your warranty will not be credible.
Every time a service is provided at your establishment by a specialist, it refers to a call-out. Except when the call-out is enclosed by each and every time of the above named plans or arranged by the the company, a call-out fee will be charged. At the time of this quotation, for one day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for weekdays. costs to your place and accommodation if required, are on your account, along with the call-out charge. The plans for the specialist to get picked up including sent back are chosen to be carried out by you. R 9.95/kilometer is the prevailing rate amplified by the driving distance between your premises including our warehouse, should you choose for us to travel to you.Kindly seek an answer about call out as well as transport costs in advance as those charges may differ extent by extent without notice.
Whether you would like to find out whether the machinery is set to operate optically, or you simply want our specialist to take a look at your machine for your contentment, our assistance plan is here for you. We will not charge any fees for the technician we provide. You will be advised by our specialist if an alternative or other maintenance or service parts restoration is needed or whether everything is normal. Unfortunately, no adjustments or hard labour operate will be completed during a maintenance visit, but a reservation can be made for this to be done at your and our earliest convenience.
Fundamental and/or comprehensive training courses are offered at our training centre for all machines we sell. More promoted training can be obtained after the basic course has been achieved but first fundamental entry courses is combined in your machine investment.
A individual barcode is supplied with all our mainline of machines. You will thus always be able to check the machine's guarantee data and maintenance history on our website or while logged off - in any manner and at any term. We value our machinery's guarantee and assistance by using the barcode. Maximum comfort are insured on both the selling and service of your machinery's.
The reference above pertains to our brand new model, including therefore the focus points, specifications as well as extras are applicable thereto. Beneficially seek an answer from our sales people as to the age model quoted. Based on lower execution or insignificant layout, you will be titled to obtain a 5% allowance on elder models, in which case we don't have the brand new model accessible.