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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined trait guarantee on the whole machine, as well as each subsystem except stated differently. Poor craftsmanship and unreliable equipment shortages are covered by the trait guarantee. We are not accountable for common wear and tear or mis-usage of your product. For this reason aforementioned will not be covered by our guarantee. Generally deterioration can be repaired at minimum cost that are not covered under guarantee. Quotations are gladly accessible on appeal.
The machinery you are going to obtain requires a regular service. Everyday wear and tear reinstatement at a minimum cost, investigation and positioning as well as common cleaning are enclosed in the service plan. It is necessary that your machinery is serviced in the equal of twice that period, should you not service your machine(s) in the chosen service period, otherwise your service guarantee will be invalid and ineffective. Meaning that in which case we choose that your machine is rectified once every three months, it is crucial that you get your machine fixed within every six month period or your warranty will not be legit.
Every time a service is offered at your property by a technician, it points to to a call-out. Unless approved by managers or included by any of the above named plans, a call-out cost will be requested. At the extent of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Accompanying the call-out charge, travel costs to your premises as well as accommodation if necessary, are on your account. We suggest that you organize that the technician gets picked up including sent back. If you would like for us to come to you, the existing percentage is R 9.95/km amplified by the driving distance between our office as well as your premises.Kindly seek an answer about call out and transport costs in advance as those costs may differ extent by extent without notice.
Our maintenance plan is suited for you if you just want our technician to take a look at your machinery for peace of mind, or if you would like to know if the appliance is set to operate optimally. There is no cost for the technician we supply. Our experts will be able to supply you with advice on if an alternative or other service or spare reinstatement is needed or whether everything is in order. During maintenance visits no reconstruction or intense labour function will be carried out and bookings should made for this to be done at your and our quickest convenience.
Primary and/or comprehensive training courses are held via our warehouse for all machinery we sell. More promoted training can be purchased after the fundamental course has been completed although first basic entry courses is included in your machinery investment.
With all our mainline of machinery's a particular barcode is sold. You will accordingly constantly be able to check the machine's assurance report and servicing history on our database or while logged off - in any way and at any instant. By using the barcode we honour our machinery's guarantee and assistance. Maximal advantage are protected on both the selling and maintenance of your machinery's.
The tender above involves our recent model, and in essence the features, specifications including accessories are applicative thereto. Kindly inquire from our sales representative as to the generation model quoted. In the situation that we don't have the newest model accessible, you shall be designated to pocket up to 5% allowance on the elder model, based on insignificant performance or lower layout.