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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide restricted attribute warranty on the entire machinery, including any subsystem if not stated otherwise. Poor craftsmanship as well as unfit equipment shortages are covered by the feature guarantee. We cannot be held accountable for mis-usage or common wear and tear of your machinery. Accordingly aforesaid would not be covered by our warranty. Naturally, damages that aren't covered under warranty can regularly be repaired at a minimum cost. Upon demand, quotations are promptly available.
The machine(s) which you are going to purchase, will be needing a regular service. Standard wear and tear restoration at a minimum cost, checking and adjustment as well as common cleaning are concealed in the service plan. It is compulsory that your machinery is fixed in the equal of double that period, if you do not service your machine(s) within the suggested service period, or else your service guarantee will be useless and meaningless. This is to say that in which case we preferred that your machinery is fixed once every 3 months, it is compulsory that you get your machinery serviced in every 6 month period or your guarantee will not be legit.
A Call-out refers to each and every time extent a technician offers a service at your property. A call-out fee will be requested except for when the call-out is covered by any of the above plans or accepted by the the company. At the extent of this quotation, 1 specialist for 1 day is R 1 499.00 for weekdays, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Accommodation as well as touring costs to your establishment, coupled with the call-out cost, are on your account if required. The adjustments for the specialist to get picked up and sent back are recommend to be made by you. The current percentage is R 9.95/km increased by the driving distance between our warehouse and your property, should you prefer for us to travel to you.Attentively seek an answer about call out and traveling costs beforehand as those fees may vary point by extent without notice.
If you simply want our technician to take a look at your appliance for your tranquility or would like to know if the machinery is set to work optimally, our maintenance plan is here for you. We will not require any cost for the technician we provide. Our experts will be able to advise whether everything is in order or if an alternative or additional maintenance or service parts replacement is needed. During sustainment visits no adjustments or excessive labour function will be practised and reservations can be made for this to be completed at your and our earliest convenience.
We provide principal and/or complete training courses via our premises for all machines we sell. First principal entry courses is comprehended in your machinery purchase, however more promoted training can be purchased after the principal course has been finished.
All our mainline of machines are sold with a unique barcode. You will for this reason regularly be able to check the machine's warranty information and service history on our website or offline - in any way and at any moment. We honour our machinery's assurance and assistance by using the barcode. Supreme benefit are secured on both the reselling and assistance of your machines.
The above tender involves our recent model, therefore the highlights, specifications and extras are suited thereto. Kindly enquire from our sales assistant as to the generation model cited. In the case that we do not have the brand new model accessible, you would be designated to pocket up to 5% allowance on the prior model, based on minor completion or insignificant layout.