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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the entire machine, along with any subsystem, we only provide limited trait guarantee except stated otherwise. Errors due to unreliable components or poor craftsmanship, are covered by the quality guarantee. Frequent wear and tear or mis-usage of your equipment is not our liability. For this reason aforementioned would not be covered by our guarantee. Of course, damages that are not covered under warranty can usually be repaired at a minimal cost. Quotations will be gladly vacant upon appeal.The machine(s) you are going to obtain compels a routine service. Basic decrement replacement at a minimum cost, reviewing and arrangement as well as basic cleaning are included within the service plan. Your service guarantee will be invalid and meaningless if you do not service your machinery in the suggested service or if it is not serviced in the equal of twice that period. This is to say, you should get your machine fixed in every six month period, if we recommend that your machine is fixed once every 3 months or your warranty will not be credible.
Anytime a specialist provides a service at your premises, it points to to a call-out. Except when the call-out is included by each and every time of the above mentioned plans or accepted by the management, a call-out cost will be requested. At the point of this quotation, for one day 1 technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Accompanying the call-out fee, touring costs to your establishment as well as accommodation if required, are on your account. The specialists necessary arrangements to be carried out to get picked up and sent back, are suggested to be carried out by you. R 9.95/km is the current percentage increased by the traveling distance between your premises including our office, should you desire for us to come to you.Generously inquire about call out as well as traveling costs ahead of time as those fees may vary instant by extent without notice.If you would like to find out whether the machinery is fitted to function optically, or you only would like our specialist to take a look at your machinery for peace of mind, our servicing plan is suited for you. There is no fees for the specialist we supply. You will be advised by our technician whether an alternative or additional service or spares reinstatement is needed or if everything is normal. Bookings have to be made for reconstruction or hard labour operate to be carried out at your/our earliest convenience as no adjustments or any such labour services will be practised during servicing visits.Our premises offers fundamental and/or extensive training courses for all machines we sell. When buying your machine, first basic entry courses is included in your purchase, but more advanced training can be purchased after the fundamental course has been passed.All our mainline of machinery's are sold with a particular barcode. Accordingly your machines guarantee info and assistance history will always be able to be analyzed in any way and at any term on our site or offline. By using the barcode we value our machinery's warranty and service. Maximal convenience are ensured on both the reselling and maintenance of your machinery's.
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