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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer confined feature warranty on the entire machinery, along with any subsystem lest stated any other way. Shortages by cause of defective components or poor craftsmanship, are covered by the quality warranty. Common wear and tear or mis-usage of your product is not our fault. Accordingly aforementioned will not be covered by our warranty. Deterioration can regularly be repaired that are not covered under guarantee, at minimal cost. Quotations will be promptly available upon appeal.
The machinery which you are going to buy, will be needing a regular service. The covered service plan consists of common cleaning, analyzing and positioning, as well as everyday wear and tear restoration at a minimal cost. Your service warranty will be useless and ineffective if you do not service your machinery within the recommended service or if it is not serviced in the equal of double that period. This is to say that in which case we recommend that your machine is improved once every 3 months, it is vital that you get your machine serviced in every six month period or your warranty will not be efficient.
A Call-out points to to any point a technician offers a service at your premises. Lest per-approved by managers or enclosed by each and every time of the above plans, a call-out cost will be charged. At the instant of this quotation, for 1 day one technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for workdays.Travel costs to your premises including accommodation if essential, are on your account, accompanying the call-out fee. The experts required plans to be made to get picked up as well as sent back, are recommend to be carried out by you. The ongoing amount is R 9.95/km amplified by the driving distance between our branch including your premises, should you choose for us to go to you.Without notice, those costs may differ point by point, thus attentively seek an answer about call out including transport costs beforehand
Our service plan is suited for you if you just would like our specialist to take a look at your machine for your tranquility, or if you would like to know if the machinery is adjusted to function optically. No costs will apply for the technician we supply. Our technician will be able to advise if everything is normal or if an back-up or further servicing or spare parts reinstatement is needed. During maintenance visits no improvements or excessive labour work will be carried out and reservations can be made for this to be done at your and our quickest availability.
We offer fundamental and/or extensive training courses through our training centre for all machines we sell. First principal entry courses is comprehended in your machinery purchase, although more advanced training can be obtained after the basic course has been completed.
A particular barcode is provided with all our mainline of machinery. Review thus you will always be able to,in any form and at any term, analyze the machinery's assurance report and servicing history on our website or offline. We value our machinery's assurance and assistance by using the barcode. This secures your supreme advantage on both the selling and maintenance of your machines.