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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give restricted trait warranty on the whole machinery, and any subsystem except stated any other way. The characteristic guarantee covers errors by cause of faulty equipment or poor craftsmanship Common wear and tear or mis-usage of your component is not our responsibility. Therefore aforesaid shall not be covered by our guarantee. Often damages can be repaired at minimal cost that aren't covered under warranty. Quotations will be immediately vacant upon appeal.
Routine service is needed by the machine(s) you are going to buy. The enclosed service plan consists of common cleaning, reviewing and arrangement, as well as standard wear and tear replacement at a minimum cost. Should you not service your machine(s) in the recommended service period, it is necessary that your machine(s) is improved within the equal of double that period otherwise your service warranty will be null and void. Meaning, if we suggested that your machine is fixed once every three months, you have to get your machinery serviced within every 6 month period or your guarantee will not be credible.
When a service is provided at your premises by a specialist, it points to to a call-out. Except when arranged by managers or covered by each of the above mentioned plans, a call-out cost will be charged. At the extent of this quotation, 1 technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays including R 9 995.00 for Sundays or Public Holidays.Accommodation including transport costs to your establishment, in addition to the call-out charge, are on your account if required. The specialists essential arrangements to be done to get picked up as well as sent back, are recommend to be carried out by you. R 9.95/kilometer is the prevailing amount increased by the driving distance between your establishment including our workshop, should you prefer for us to come to you.Without notice, those fees may change point by point, thus beneficially inquire about call out including touring costs beforehand
Our service plan is suited for you if you just want our specialist to take a look at your appliance for your contentment, or if you want to find out if the machine is fitted to function optically. There is no cost for the experts we supply. Our technician will be able to advise if everything is in order or whether an alternative or further servicing or spare replacement is needed. Unfortunately, no adjustments or intense labour work will be done during a maintenance visit, but a booking can be made for this to be practised at your and our quickest convenience.
Basic and/or extensive training courses are provided through our premises for all machinery we sell. More promoted training can be obtained after the primary course has been finished although first fundamental entry courses is comprehended in your machine investment.
All our mainline of machinery's are sold with a unique barcode. You will accordingly always be able to analyze the machinery's guarantee information and assistance history on our site or while logged off - in any manner and at any time. We honour our machines guarantee and maintenance by using the barcode. This secures your maximum benefit on both the reselling and maintenance of your machinery's.