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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide restricted trait warranty on any subsystem lest stated otherwise, as well as on the whole machinery. The quality warranty covers weaknesses as a result of faulty equipment or poor craftsmanship We aren't responsible for general wear and tear or misuse of your machine. Our warranty will accordingly not cover aforesaid. Definitely, damages that are not covered under warranty can generally be repaired at a minimal cost. Upon appeal, quotations are promptly vacant.
The machinery which you are going to obtain, will be needing a routine service. Investigation and calibration, standard cleaning , as well as basic depletion replacement at a minimum cost are enclosed within the service plan. Should you not service your machinery within the recommended service period, it is crucial that your machinery is rectified in the equal of twice that period otherwise your service warranty will be useless and not viable. This is to say, if we choose that your machinery is fixed once every 3 months, you have to get your machinery improved in every six month period or your guarantee will not be efficient.
Whenever a service is supplied at your premises by a specialist, it refers to a call-out. Unless accepted by managers or covered by each and every time of the above mentioned plans, a call-out fee will be required. At the time of this quotation, one technician for 1 day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays. costs to your place and accommodation if crucial, are on your account, in addition to the call-out charge. The arrangements for the technician to get picked up and sent back are chosen to be made by you. R 9.95/kilometer is the prevailing amount increased by the driving distance between your place as well as our workshop, should you recommend for us to travel to you.Without notice, those costs may differ point by extent, consequently generously seek an answer about call out including touring costs ahead of time
Our maintenance plan is perfect for you if you only would like our technician to take a look at your machinery for peace of mind, or if you want to find out if the machinery is fitted to work optimally. We will not charge any fees for the technician we supply. Our specialist will be able to recommend whether everything is normal or whether an alternative or other maintenance or service parts restoration is needed. Regretfully, no adjustments or hard labour operate will be completed during a sustainment visit, but a booking can be made for this to be completed at your and our quickest availability.
Primary and/or overall training courses are supplied through our training centre for all machines we sell. First primary entry courses is included in your machinery purchase, however more improved training can be purchased after the principal course has been finished.
A particular barcode is provided with all our mainline of machines. Therefore your machines warranty data and maintenance history will constantly be able to be reviewed in any style and at any term on our website or while logged off. Our machines warranty and service are valued by us using the barcode. This insures your maximal convenience on both the reselling and maintenance of your machinery's.