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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer restricted characteristic guarantee on the whole machinery, and any subsystem except stated differently. Weaknesses by cause of unreliable materials or poor craftsmanship, are covered by the attribute warranty. We aren't at fault for frequent wear and tear or mis-usage of your product. For this reason aforestated will not be covered by our guarantee. Naturally, damages that aren't covered under guarantee can usually be repaired at a minimal cost. Quotations will be immediately available upon appeal.
Routine service is required by the machine(s) you are going to buy. Reviewing and positioning, general cleaning , as well as everyday ravages of time replacement at a minimal cost are covered within the service plan. Your service warranty will be null and meaningless should you not service your machinery in the suggested service or if it is not rectified in the equivalent of double that period. Meaning, if we choose that your machine is serviced once every three months, you have to get your machinery rectified in every 6 month period or your warranty will not be credible.
Every time a specialist offers a service at your place, it refers to a call-out. Unless arranged by managers or covered by each of the above mentioned plans, a call-out fee will be required. At the extent of this quotation, for one day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for workdays.Transport costs to your property as well as accommodation if necessary, are on your account, accompanying the call-out fee. The specialists necessary plans to be made to get picked up and sent back, are recommend to be carried out by you. If you would prefer for us to go to you, the current percentage is R 9.95/kilometer multiplied by the traveling distance between our office including your premises.Those costs may differ extent by time without notice, so attentively analyze about call out and touring costs beforehand.
Our service plan is suited for you if you just would like our technician to take a look at your machinery for your satisfaction, or if you would like to find out if the machine is fitted to work optimally. There is no cost for the technician we provide. You will be advised by our technician whether an alternative or further assistance or spares replacement is needed or if everything is in order. Unfortunately, no improvements or hard labour operate will be carried out during a maintenance visit, but a reservation can be made for this to be practised at your and our earliest availability.
Our training centre offers basic and/or complete training courses for all machinery we sell. When obtaining your machine, first fundamental entry courses is comprehended in your purchase, nevertheless more promoted training can be bought after the principal course has been completed.
All our mainline of machinery's are sold with a unique barcode. You will accordingly constantly be able to check the machine's guarantee data and assistance history on our site or while disconnected - in any style and at any term. By using the barcode we honour our machines warranty and service. This ensures your maximum benefit on both the reselling and service of your machines.
The above reference pertains to our recent model, therefore the focus points, details and additions are suitable thereto. Kindly analyze from our sales clerk as to the year model quoted. You will be entitled to collect a 5% remission on elder models , based on lesser completion or lesser layout in which case we don't have the newest model accessible.