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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined feature warranty on each subsystem unless stated any other way, and on the entire machinery. Poor craftsmanship including unfit equipment weaknesses are covered by the characteristic guarantee. We are not liable for common wear and tear or misuse of your machine. Thus aforementioned will not be covered by our guarantee. Regularly deterioration can be repaired at minimal cost that are not covered under guarantee. Quotations are promptly available on request.
Regular service is needed by the machine(s) you are going to purchase. Investigation and positioning, general cleaning , as well as general wear and tear replacement at a minimum cost are enclosed within the service plan. It is compulsory that your machinery is rectified within the equivalent of twice that period, if you do not service your machinery within the chosen service period, elseways your service guarantee will be invalid and meaningless. Meaning, if we choose that your machinery is rectified once every three months, you have to get your machine fixed in every six month period or your guarantee will not be legit.
A Call-out points to to each and every time point a technician provides a service at your premises. A call-out fee will be charged except when the call-out is included by any of the above mentioned plans or confirmed by the the company. At the extent of this quotation, 1 technician for one day is R 1 499.00 for working days, R 4 995.00 for weekends as well as R 9 995.00 for Sundays or Public Holidays.Accompanying the call-out cost, transport costs to your premises including accommodation if necessary, are on your account. We prefer that you organize that the specialist gets picked up as well as sent back. If you would prefer for us to travel to you, the current rate is R 9.95/kilometer multiplied by the traveling distance between our premises including your place.Those costs may change point by instant without notice, so generously inquire about call out as well as travel costs beforehand.
If you simply want our specialist to take a look at your appliance for your satisfaction or would like to find out if the machine is fitted to function optimally, our maintenance plan is perfect for you. We will not charge any cost for the technician we provide. Our experts will be able to provide you with advice on if an back-up or additional service or spares reinstatement is needed or whether everything is in order. Unfortunately, no adjustments or excessive labour function will be completed during a sustainment visit, but a booking should made for this to be completed at your and our earliest convenience.
We give principal and/or extensive training courses through our training centre for all machines we sell. When purchasing your machine, first principal entry courses is enclosed in your purchase, nevertheless more improved training can be bought after the fundamental course has been passed.
With all our mainline of machines a individual barcode is sold. You will for this reason always be able to review the machine's guarantee information and service history on our website or offline - in any manner and at any instant. We honour our machines warranty and service by using the barcode. Maximal benefit are insured on both the selling and servicing of your machinery's.
The quotation above relates to our newest model, as well as for thus reason the focus points, specifications including additions are applicable thereto. Generously enquire from our sales clerk as to the year model cited. You will be entitled to receive a 5% exemption on previous models , based on minor performance or insignificant composition in which case we do not have the advanced model available.