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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide restricted characteristic warranty on any subsystem except stated differently, including on the whole machine. The feature warranty covers shortages by reason of unreliable components or poor craftsmanship We would not be held at fault for mis-usage or frequent wear and tear of your equipment. Accordingly aforestated will not be covered by our warranty. Regularly damages can be repaired at minimum cost that are not covered under warranty. Upon demand, quotations are immediately accessible.
Routine service is required by the machine(s) you are going to purchase. Standard wear and tear replacement at a minimum cost, checking and positioning as well as standard cleaning are included within the service plan. Your service guarantee will be null and ineffective should you not service your machinery within the suggested service or if it is not improved in the equivalent of dual that period. This is to say that in which case we recommend that your machinery is serviced once every three months, it is vital that you get your machinery serviced within every 6 month period or your warranty will not be efficient.
Anytime a technician offers a service at your establishment, it refers to a call-out. Unless the call-out is included by any of the above plans or arranged by the the company, a call-out fee will be requested. At the extent of this quotation, 1 technician for one day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Accommodation as well as travel costs to your place, in addition to the call-out fee, are on your account if crucial. The preparations for the specialist to get picked up as well as sent back are suggested to be carried out by you. The prevailing amount is R 9.95/km increased by the traveling distance between our place and your property, should you desire for us to travel to you.Without notice, those fees may vary extent by instant, thus kindly analyze about call out and transport costs in advance
If you would like to know if the machinery is set to function optimally, or you just want our technician to take a look at your machinery for your contentment, our service plan is perfect for you. There is no cost for the specialist we supply. Our technician will be able to provide you with advice on whether an different or additional maintenance or service parts restoration is needed or whether everything is normal. During sustainment visits no repairs or intense labour work will be practised and reservations should made for this to be carried out at your and our quickest availability.
Our premises offers principal and/or complete training courses for all machinery we sell. More improved training can be purchased after the principal course has been passed however first fundamental entry courses is included in your machinery purchase.
With all our mainline of machines a different barcode is sold. You will accordingly always be able to review the machinery's guarantee information and maintenance history on our database or while disconnected - in any way and at any time. We honour our machines guarantee and service by using the barcode. This ensures your supreme benefit on both the selling and assistance of your machinery's.