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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give restricted trait guarantee on any subsystem if not stated elseways, including on the entire machine. Defects by cause of faulty materials or poor craftsmanship, are covered by the attribute warranty. We would not be held responsible for misuse or common wear and tear of your machine. Our guarantee will therefore not cover aforestated. Definitely, deterioration that aren't covered under guarantee can usually be repaired at a minimum cost. Upon demand, quotations are immediately available.
The machine(s) which you are going to buy, will be demanding a routine service. Checking and positioning, everyday cleaning , as well as common decrement replacement at a minimal cost are concealed within the service plan. Your service warranty will be worthless and meaningless if you do not service your machine in the recommended service or if it is not improved within the equivalent of dual that period. This is to say that within which case we recommend that your machine is fixed once every 3 months, it is required that you get your machine rectified within every six month period or your guarantee will not be valid.
Whenever a service is supplied at your establishment by a specialist, it points to to a call-out. Unless the call-out is covered by any of the above named plans or arranged by the managers, a call-out fee will be charged. At the instant of this quotation, for one day one technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for working days.Touring costs to your premises and settlement if necessary, are on your account, along with the call-out fee. The preparations for the specialist to get picked up and sent back are recommend to be done by you. R 9.95/km is the current amount increased by the driving distance between your place and our place, should you choose for us to come to you.Without notice, those fees may vary extent by instant, accordingly attentively seek an answer about call out including transport costs ahead of time
Whether you would prefer to know whether the appliance is fitted to function optimally, or you just want our specialist to take a look at your machinery for your tranquility, our assistance plan is here for you. No costs will be implemented for the experts we supply. Our technician will be able to advise if everything is normal or if an different or other servicing or service parts replacement is needed. During maintenance visits no adjustments or excessive labour work will be completed and reservations should made for this to be practised at your and our earliest convenience.
Basic and/or overall training courses are supplied at our training centre for all machinery we sell. More promoted training can be obtained after the fundamental course has been passed but first fundamental entry courses is included in your machinery investment.
A particular barcode is supplied with all our mainline of machinery. You will accordingly always be able to analyze the machinery's warranty data and maintenance history on our site or while logged off - in any way and at any moment. We honour our machinery's guarantee and servicing by using the barcode. This ensures your ultimate benefit on both the servicing and resell of your machines.