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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer restricted trait warranty on each subsystem except stated any other way, along with on the whole machinery. Poor craftsmanship including faulty material defects are covered by the characteristic warranty. We are not accountable for everyday wear and tear or misuse of your machinery. Aforesaid is for this reason not covered by our warranty. Deterioration can generally be repaired that aren't covered under guarantee, at minimum cost. Quotations will be readily available upon appeal.
The machine(s) which you are going to obtain, will be forcing a routine service. The included service plan includes basic cleaning, analyzing and adjustment, as well as everyday wear and tear restoration at a minimum cost. It is crucial that your machinery is fixed in the equal of double that period, if you do not service your machinery within the chosen service period, or else your service guarantee will be worthless and void. This is to say, if we suggested that your machine is improved once every three months, you must get your machinery improved within every 6 month period or your guarantee will not be legit.
A Call-out points to to each point a specialist offers a service at your premises. Except for when the call-out is enclosed by each and every time of the above named plans or arranged by the the company, a call-out cost will be required. At the time of this quotation, one specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays including R 9 995.00 for resting days or Public Holidays.Travel costs to your establishment as well as settlement if required, are on your account, coupled with the call-out cost. The technicians essential preparations to be carried out to get picked up including sent back, are recommend to be carried out by you. The prevailing rate is R 9.95/kilometer amplified by the driving distance between our office and your establishment, should you recommend for us to go to you.Those charges may differ time by point without notice, so generously seek an answer about call out and travel costs ahead of time.
If you would like to know if the appliance is fitted to work optically, or you only want our specialist to take a look at your machinery for your tranquility, our servicing plan is suited for you. We will not require any cost for the experts we provide. Our experts will be able to supply you with advice on whether an different or additional assistance or service parts reinstatement is needed or if everything is normal. Sadly, no reconstruction or intense labour operate will be practised during a maintenance visit, but a booking should made for this to be completed at your and our quickest convenience.
We give fundamental and/or extensive training courses at our premises for all machines we sell. When buying your machinery, first principal entry courses is comprehended in your purchase, although more advanced training can be purchased after the primary course has been achieved.
A particular barcode is presented with all our mainline of machinery. Therefore your machinery's guarantee information and assistance history will evermore be able to be reviewed in any manner and at any time on our database or offline. We value our machinery's warranty and assistance by using the barcode. This secures your maximal benefit on both the maintenance and resell of your machinery's.