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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply confined trait guarantee on any subsystem unless stated elseways, as well as on the entire machinery. The attribute guarantee covers errors by cause of defective components or poor craftsmanship We would not be held accountable for mis-usage or everyday wear and tear of your machine. Aforestated is for this reason not covered by our warranty. Naturally, deterioration that aren't covered under warranty can usually be repaired at a minimal cost. Quotations are readily vacant on request.
The machine(s) which you are going to purchase, will be requiring a regular service. The covered service plan contains standard cleaning, investigation and calibration, as well as common wear and tear reinstatement at a minimal cost. Your service warranty will be invalid and not viable if you do not service your machinery in the chosen service or if it is not rectified within the equivalent of twice that period. Meaning, you must get your machine serviced within every six month period, if we choose that your machine is rectified once every 3 months or your guarantee will not be valid.
Every time a service is supplied at your place by a specialist, it refers to a call-out. Lest the call-out is concealed by each and every time of the above plans or arranged by the managers, a call-out fee will be required. One specialist for one day is R 1 499.00 for weekdays, Traveling for weekends and R 9 995.00 for Sundays or Public Holidays at the time of this quotation.In addition to the call-out fee, travel costs to your establishment as well as accommodation if required, are on your account. We prefer that you organize that the technician gets picked up as well as sent back. The current rate is R 9.95/km amplified by the traveling distance between our warehouse including your premises, should you choose for us to travel to you.Attentively analyze about call out including transport costs ahead of time as those fees may vary instant by extent without notice.
Whether you would like to find out if the machine is fitted to operate optically, or you only would like our technician to take a look at your machine for your tranquility, our maintenance plan is here for you. There is no fees for the technician we supply. Our technician will be able to advise if everything is normal or whether an different or additional assistance or spare replacement is needed. Reservations should be made for repairs or excessive labour operate to be done at your/our earliest availability as no repairs or any such labour actions will be done during maintenance visits.
Principal and/or comprehensive training courses are supplied through our training centre for all machines we sell. More advanced training can be obtained after the principal course has been achieved however first basic entry courses is combined in your machine investment.
All our mainline of machines are sold with a individual barcode. Accordingly your machinery's guarantee info and assistance history will constantly be able to be analyzed in any way and at any term on our database or offline. We value our machines guarantee and maintenance by using the barcode. Ultimate convenience are protected on both the reselling and service of your machinery's.