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In which case competent spares and accessories are being used on our machines and put together by our experts or under our experts's supervision, worth warranty will be provided. The worth assurance is invalid if spare parts or accessories has been constructed into other company's machines or put together without our acknowledgment ( unless when accepted by the company ) .
Diagnosis and new service parts or components fitments is complimentary for machines sold by us. After the new spare parts or associated equipment has been installed by our expert, they will make sure that your machines is 100% working and well tested. Sending a specialist to provide technical assistance, or remotely providing technical advice can be chosen when in regards to other companies machinery. When concerning other companies machinery, we cant guarantee which actions (if any) shall be taken or what advice (if any) will be provided by our specialists.
You will be provided with a 100% remuneration should our specialist remotely suggest or suggest a redundant - reinstatement or component add-on for machines that we have sold, including for unused or extra spare or components as soon as you send the spare parts or accessories back in its original state.
Should you wish that we come to your establishment for a spare- replacement or add-on installment for machinery that we have sold, we will not charge you a labour costs, but only for the traveling expenses and accommodation fees if necessary. We prefer that you organize for the specialist to get fetched and sent back. The ongoing rate payable, would you choose for us to travel to you, is R 9.95/km amplified by the driving distance between our warehouse and your property.