All photographs are for show motives only, hence the products that you purchase may diverge in frames, colour or other attributes. We have the power to reserve utmost features and specs while removing or improving slight quality. We may also recommend to stow away or transfer the spares or associated equipment without the initial packaging.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Quality Warranty: In which case qualified spare parts and accessories are being utilized on our machinery and installed by our specialist or under our experts's supervision, quality guarantee will be provided. Unless when pre-approved by the company, the quality assurance will be null if spare parts or accessories have been fitted into other company's machinery or installed without our acknowledgement. We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: Diagnosis and new spare parts or components fitting is free for machines sold by us. After the new spare or accessories have been put together, our technician will certify that your machines is fully operative and well tested. Sending a expert to provide technical services, or remotely providing technical advice may be preferred when in regarding to other companies machinery. When related to 3rd-party machinery, we cannot guarantee which steps (if any) shall be taken or what advice (if any) will be given by our specialists. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: The client will be presented with a complete remuneration should our specialist remotely diagnose or suggest a spare - restoration or accessory add-on for machinery that we have sold, as well as for new or spare spare parts or components as soon as the client send the spare or accessories back in its genuine condition. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: Would you wish that we come to your premises for a spare- replacement or add-on installations for machines that we have sold, we shall not charge you a labour costs, but only for the travel costs and accommodation fees if required. Clients are chosen to make all arrangements for the technician to be retrieved and sent back. If you should choose for us to go to you, the ongoing rate is R 8.00/km increased by the traveling distance between our office and your establishment. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.