The products that you collect may vary in figures, colour or other attributes as all images are for display motives only. While maintaining the major attributes and specifications, we have the liberty to reconstruct, withdraw or improve minor trademarks. Without the genuine packaging, we may also choose to put away or transport the repair parts or associated equipment.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: We provide a value warranty for competent spares and accessories sold only when the spares or accessories is used on our machinery and setup by our technician or under our experts's supervision. In which case spare parts or accessories has been constructed into other company's machines or installed without our acknowledgement, the quality warranty will be invalid unless when pre-approved by managers. We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: Diagnosis and new spare parts or associated equipment installments is costless for machines sold by us. After the new repair parts or accessories has been installed by our specialist, they will insure that your machines is fully functional and well tested. We may prefer to supply technical information online or send a specialist to give technical support for 3rd-party machines. When concerning other companies machines, we cant guarantee which actions (if any) will be taken or what information (if any) shall be provided by our experts. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If our technician remotely recommends or recommend a extra restoration or associated equipment add-on for machines that we have sold, as well as for brand new or spare spares or accessories, we will supply the client with a 100% refund once the client send the service parts or accessories back in its primary quality. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: Accommodation fees and travel costs will be charges should you wish that we travel to your premises for a spare- replacement or add-on fitting for machines that we have sold, even though a labour costs will not be required. Clients are preferred to make all plans for the technician to be retrieved and sent back. If you should prefer for us to travel to you, the existent amount is R 8.00/km multiplied by the traveling amplitude between our office and your establishment. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.