The products that you collect may conflict in shape, saturation or other traits as all photographs are for demonstration motives only. While preserving the utmost features and specs, we reserve the rights to change, withdraw or improve slight quality. Without the initial packaging, we may also suggest to stock or move the service parts or associated equipment.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: In which case competent spares and accessories are being utilized on our machines and setup by our experts or under our experts's supervision, worth guarantee will be presented. The value guarantee is void if spares or accessories have been fitted into 3rd party machinery or setup without our acknowledgment ( unless when approved by the company ) . We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: Diagnosis and new spare or components installation is costless for machinery sold by us. After the new service parts or components has been setup by our specialist, they will insure that the clients machines is fully operative and well tested. For other companies machinery, we may recommend to provide technical information online or send a technician to supply technical assistance. In regarding competitors machines, we cannot guarantee which steps (if any) would be taken or what advice (if any) shall be given by our specialists. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: The client will be supplied with a 100% repayment should our technician remotely recommend or recommend a spare - replacement or associated equipment add-on for machines that we have sold, including for unused or redundant spares or associated equipment as soon as you send the spare or components back in its primary condition. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: A labour expense will not be charged would you prefer that we travel to your property for a spare- reinstatement or add-on fitments for machines that we have sold, even though travel costs and accommodation fees will be required if applicable. Arrangements are preferred to be made by the purchaser for the specialist to be retrieved and sent back. R 8.00/km increased by the driving distance between our workplace and your premises, is the current rate payable and suitable should you prefer for us to go to you. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.