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In which case competent spares and accessories are being utilized on our machines and setup by our experts or under our experts's supervision, worth guarantee will be presented. The value guarantee is void if spares or accessories have been fitted into 3rd party machinery or setup without our acknowledgment ( unless when approved by the company ) .Diagnosis and new spare or components installation is costless for machinery sold by us. After the new service parts or components has been setup by our specialist, they will insure that the clients machines is fully operative and well tested. For other companies machinery, we may recommend to provide technical information online or send a technician to supply technical assistance. In regarding competitors machines, we cannot guarantee which steps (if any) would be taken or what advice (if any) shall be given by our specialists.The client will be supplied with a 100% repayment should our technician remotely recommend or recommend a spare - replacement or associated equipment add-on for machines that we have sold, including for unused or redundant spares or associated equipment as soon as you send the spare or components back in its primary condition.
A labour expense will not be charged would you prefer that we travel to your property for a spare- reinstatement or add-on fitments for machines that we have sold, even though travel costs and accommodation fees will be required if applicable. Arrangements are preferred to be made by the purchaser for the specialist to be retrieved and sent back. R 8.00/km increased by the driving distance between our workplace and your premises, is the current rate payable and suitable should you prefer for us to go to you.
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