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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide constrained characteristic warranty on any subsystem if not stated elseways, and on the entire machine. Poor craftsmanship as well as unreliable material shortages are covered by the characteristic warranty. We will not be held accountable for mis-usage or general wear and tear of your machinery. Therefore aforestated will not be covered by our warranty. Deterioration can generally be repaired that are not covered under guarantee, at minimum cost. Quotations will be readily available upon appeal.The machine(s) you are going to purchase needs a routine service. Checking and arrangement, general cleaning , as well as basic decrement reinstatement at a minimum cost are included within the service plan. If you do not service your machinery in the preferred service period, it is vital that your machine(s) is improved within the equal of double that period or else your service warranty will be worthless and void. This is to say, if we preferred that your machinery is fixed once every 3 months, you must get your machine improved within every 6 month period or your warranty will not be efficient.
Every time a technician provides a service at your place, it refers to a call-out. Except when the call-out is covered by any of the above mentioned plans or approved by the the company, a call-out fee will be required. At the point of this quotation, 1 specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays as well as R 9 995.00 for Sundays or Public Holidays.Travel costs to your premises as well as accommodation if necessary, are on your account, along with the call-out charge. The specialists essential adjustments to be carried out to get picked up including sent back, are preferred to be carried out by you. The ongoing amount is R 9.95/kilometer increased by the traveling distance between our workshop and your premises, should you desire for us to come to you.Without notice, those costs may change point by point, accordingly generously enquire about call out as well as transport costs beforehandIf you would prefer to know whether the appliance is fitted to operate optimally, or you only want our technician to take a look at your machine for peace of mind, our service plan is here for you. We will not charge any cost for the specialist we supply. Our technician will be able to point out if everything is in order or if an back-up or additional assistance or spares replacement is needed. Regretfully, no reconstruction or excessive labour operate will be practised during a maintenance visit, but a reservation can be made for this to be completed at your and our quickest convenience.Our training facility offers principal and/or comprehensive training courses for all machinery we sell. When buying your machine, first primary entry courses is included in your purchase, however more advanced training can be obtained after the basic course has been completed.With all our mainline of machines a particular barcode is sold. Analyze for this reason you will always be able to,in any way and at any time, review the machines warranty data and maintenance history on our webpage or while disconnected. By using the barcode we honour our machines guarantee and maintenance. This ensures your ultimate comfort on both the selling and assistance of your machinery's.
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