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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply restricted quality warranty on each subsystem lest stated differently, as well as on the whole machinery. The feature guarantee covers defects by reason of unfit equipment or poor craftsmanship We cannot be held accountable for misuse or everyday wear and tear of your machine. Aforesaid is accordingly not covered by our warranty. Certainly, damages that are not covered under warranty can usually be repaired at a minimum cost. Upon request, quotations are gladly accessible.
The machine(s) which you are going to obtain, will be requiring a routine service. The included service plan encloses everyday cleaning, checking and calibration, as well as standard wear and tear restoration at a minimum cost. Your service warranty will be null and not viable if you do not service your machine within the chosen service or if it is not fixed in the equal of dual that period. This is to say, you should get your machine improved in every 6 month period, if we suggested that your machine is fixed once every three months or your warranty will not be valid.
Every time a specialist offers a service at your place, it refers to a call-out. Lest the call-out is included by each and every time of the above named plans or confirmed by the the company, a call-out fee will be required. At the extent of this quotation, one specialist for 1 day is R 1 499.00 for workdays, R 4 995.00 for Saturdays including R 9 995.00 for Sundays or Public Holidays.Coupled with the call-out fee, travel costs to your place as well as accommodation if essential, are on your account. The plans for the technician to get picked up and sent back are preferred to be carried out by you. The ongoing amount is R 9.95/km amplified by the traveling distance between our premises and your establishment, should you choose for us to travel to you.Generously enquire about call out including traveling costs beforehand as those fees may change time by instant without notice.
Whether you would choose to know if the machine is adjusted to operate optically, or you just want our technician to take a look at your machinery for your tranquility, our servicing plan is perfect for you. No costs will be assigned for the specialist we supply. Our technician will be able to advise whether everything is in order or if an alternative or additional servicing or spare replacement is needed. Bookings have to be made for adjustments or intense labour function to be carried out at your/our quickest convenience as no repairs or any such labour actions will be done during servicing visits.
Our training facility offers basic and/or complete training courses for all machinery we sell. First primary entry courses is included in your machinery purchase, however more promoted training can be purchased after the primary course has been passed.
All our mainline of machines are sold with a individual barcode. You will accordingly constantly be able to review the machinery's warranty report and service history on our webpage or while disconnected - in any style and at any time. We value our machinery's assurance and maintenance by using the barcode. This secures your maximum advantage on both the assistance and resell of your machinery's.