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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide bounded quality guarantee on the whole machinery, and each subsystem except stated any other way. Poor craftsmanship along with defective material weaknesses are covered by the feature warranty. We are not accountable for everyday wear and tear or misuse of your component. Our guarantee will accordingly not cover aforesaid. Usually damages can be repaired at minimum cost that are not covered under guarantee. Upon demand, quotations are readily vacant.
The machinery you are going to buy needs a regular service. Investigation and arrangement, basic cleaning , as well as general ravages of time restoration at a minimal cost are concealed within the service plan. Your service guarantee will be null and void if you do not service your machine in the preferred service or if it is not rectified in the equal of twice that period. Meaning, you have to get your machinery rectified within every six month period, if we preferred that your machinery is rectified once every 3 months or your warranty will not be credible.
Anytime a technician offers a service at your establishment, it points to to a call-out. A call-out cost will be charged unless the call-out is enclosed by each of the above plans or arranged by the managers. 1 specialist for 1 day is R 1 499.00 for working days, Traveling for Saturdays including R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.Accompanying the call-out charge, touring costs to your place including accommodation if crucial, are on your account. The adjustments for the specialist to get picked up as well as sent back are recommend to be done by you. The existing percentage is R 9.95/km amplified by the traveling distance between our branch as well as your place, should you recommend for us to go to you.Those fees may vary instant by time without notice, so generously seek an answer about call out including touring costs in advance.
If you just want our technician to take a look at your machine for your contentment or would like to know if the machinery is adjusted to function optically, our maintenance plan is suited for you. We will not require any cost for the experts we provide. Our experts will be able to recommend if everything is in order or whether an alternative or additional assistance or spare restoration is needed. Reservations must be made for repairs or hard labour work to be done at your/our earliest convenience as no adjustments or any such labour actions will be practised during servicing visits.
Our training centre offers primary and/or complete training courses for all machinery we sell. When obtaining your machinery, first basic entry courses is combined in your purchase, nevertheless more improved training can be purchased after the primary course has been finished.
A particular barcode is provided with all our mainline of machines. Therefore your machinery's assurance information and service history will regularly be able to be analyzed in any form and at any term on our website or while disconnected. Our machinery's assurance and servicing are honoured by us using the barcode. This ensures your maximal comfort on both the assistance and resell of your machinery's.