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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer restricted quality warranty on each subsystem unless stated differently, including on the whole machinery. Errors by reason of defective equipment or poor craftsmanship, are covered by the trait guarantee. We shall not be held at fault for mis-usage or common wear and tear of your component. Thus aforestated cannot be covered by our warranty. Deterioration can usually be repaired that aren't covered under warranty, at minimal cost. Quotations are readily available on request.
The machinery which you are going to obtain, will be forcing a routine service. Common depletion reinstatement at a minimum cost, investigation and adjustment as well as general cleaning are covered within the service plan. Your service warranty will be useless and void should you not service your machine within the suggested service or if it is not improved within the equal of double that period. This is to say, you have to get your machinery serviced in every six month period, if we preferred that your machine is rectified once every 3 months or your warranty will not be valid.
Every time a technician supplies a service at your premises, it points to to a call-out. Unless the call-out is enclosed by each and every time of the above mentioned plans or approved by the managers, a call-out cost will be charged. 1 specialist for one day is R 1 499.00 for weekdays, Traveling for weekends and R 9 995.00 for resting days or Public Holidays at the time of this quotation.Settlement and touring costs to your property, along with the call-out cost, are on your account if necessary. We suggest that you organize that the technician gets picked up including sent back. R 9.95/kilometer is the ongoing amount increased by the traveling distance between your property including our premises, should you recommend for us to come to you.Without notice, those costs may differ point by point, as a result kindly analyze about call out and traveling costs beforehand
Whether you would choose to know whether the machinery is adjusted to operate optimally, or you simply would like our specialist to take a look at your machinery for your satisfaction, our servicing plan is perfect for you. There is no cost for the experts we supply. You will be advised by our technician if an different or additional assistance or spares replacement is needed or if everything is in order. Reservations must be made for repairs or excessive labour function to be done at your/our earliest convenience as no repairs or any such labour actions will be practised during servicing visits.
Our training centre offers primary and/or overall training courses for all machines we sell. First principal entry courses is enclosed in your machinery investment, but more improved training can be bought after the basic course has been completed.
A unique barcode is supplied with all our mainline of machines. You will thus evermore be able to check the machinery's warranty report and service history on our website or while disconnected - in any way and at any term. We honour our machines assurance and service by using the barcode. This secures your ultimate benefit on both the maintenance and resell of your machinery's.